Host - Giraffe - Southbank Centre

Host - Giraffe - Southbank Centre

London Full-Time No home office possible
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Giraffe - Boparan Restaurant Group

At a Glance

  • Tasks: Be the welcoming face of Giraffe, ensuring guests have a fantastic experience.
  • Company: Join Boparan Restaurant Group, a dynamic hospitality group focused on memorable guest experiences.
  • Benefits: Enjoy 50% off meals for you and friends, exclusive discounts, flexible working, and career development opportunities.
  • Why this job: Work in a vibrant location with stunning views and a supportive team culture.
  • Qualifications: A positive attitude and confidence in delivering excellent hospitality are essential.
  • Other info: Perfect for high school and college students looking for flexible work in a fun environment.

Our biggest restaurant with stunning views over the river Thames is located at the front of the Royal Festival Hall, just moments away from the London Eye and all the Southbank galleries & theatres. The restaurant can be busy, but queues move quickly.

What do we look for in a Giraffe Host?

You will serve as the face of Giraffe, making that critical first and last impression on our guests. We seek individuals with a positive and confident outlook who can create a welcoming atmosphere and deliver excellent hospitality.

Benefits of joining Giraffe include:

  • 50% discount on your total bill for you and 5 friends across all our brands (T&Cs apply)
  • Exclusive access to discounts via our BRG Spark App at thousands of online and high-street retailers and restaurants
  • 20% off at Carluccio’s retail gift shop and deli purchases
  • Free mortgage advice
  • Access to Wage Stream for early pay
  • Financial & Wellbeing centre access
  • Healthcare Cashplan
  • Employee Assistance Programme (EAP)
  • Refer a Friend Bonus Scheme
  • Opportunities for career development across our diverse brands
  • Flexible working options

If this sounds like you, we\’d love to hear from you!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the best restaurant group in everything we do. We are passionate about building credibility, exceeding expectations, and delivering memorable guest experiences and a great working environment.

At BRG, we live by our core values:

  • Honest – Acting with integrity in everything we do
  • Hardworking – Giving our best every day
  • Hungry – Always striving for growth and excellence
  • Heart – Caring deeply about our people, guests, and communities

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Host - Giraffe - Southbank Centre employer: Giraffe - Boparan Restaurant Group

Giraffe at the Southbank Centre offers a vibrant work environment with stunning views of the Thames, making it an exceptional place to grow your career in hospitality. With a strong focus on employee wellbeing and development, we provide generous benefits including discounts across our brands, flexible working options, and access to financial and healthcare support. Join us to be part of a passionate team dedicated to delivering memorable experiences while enjoying a supportive and dynamic workplace culture.
Giraffe - Boparan Restaurant Group

Contact Detail:

Giraffe - Boparan Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host - Giraffe - Southbank Centre

✨Tip Number 1

Familiarise yourself with Giraffe's menu and the overall dining experience they offer. This knowledge will help you engage confidently with guests and demonstrate your enthusiasm for the role during any interactions.

✨Tip Number 2

Visit the Southbank Centre and observe how the restaurant operates during peak hours. Understanding the flow of customers and how the team manages busy periods will give you valuable insights to discuss in your conversations with us.

✨Tip Number 3

Showcase your hospitality skills by volunteering or working in similar environments. Any experience in customer service will highlight your ability to create a welcoming atmosphere, which is crucial for the Host position.

✨Tip Number 4

Emphasise your positive attitude and confidence in any discussions. We value individuals who can make a great first impression, so be sure to convey your enthusiasm for providing excellent hospitality when you connect with us.

We think you need these skills to ace Host - Giraffe - Southbank Centre

Excellent Communication Skills
Customer Service Orientation
Positive Attitude
Confidence
Ability to Work in a Fast-Paced Environment
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Interpersonal Skills
Multitasking Ability
Conflict Resolution
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Giraffe is looking for in a Host. Focus on the qualities they value, such as a positive attitude and excellent hospitality skills.

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a welcoming atmosphere and handle busy environments.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Giraffe and how your values align with those of Boparan Restaurant Group.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Giraffe - Boparan Restaurant Group

✨Show Your Personality

As a host, you'll be the first point of contact for guests. Make sure to showcase your positive and confident outlook during the interview. Smile, maintain eye contact, and let your enthusiasm for hospitality shine through.

✨Know the Venue

Familiarise yourself with Giraffe and its location at the Southbank Centre. Being able to discuss the restaurant's atmosphere, menu, and nearby attractions will demonstrate your genuine interest in the role and the company.

✨Emphasise Teamwork

Highlight your ability to work well in a busy environment. Share examples of how you've collaborated with others in previous roles to create a welcoming atmosphere and ensure excellent service, as this aligns with the values of BRG.

✨Prepare Questions

At the end of the interview, be ready to ask insightful questions about the role and the company culture. This shows that you're engaged and serious about the opportunity, plus it gives you a chance to assess if Giraffe is the right fit for you.

Host - Giraffe - Southbank Centre
Giraffe - Boparan Restaurant Group
Location: London
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