At a Glance
- Tasks: Analyse and improve retail banking processes, focusing on current accounts and customer journeys.
- Company: Join a leading UK retail bank with a commitment to innovation and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and regulatory compliance.
- Why this job: Make a real difference in banking by enhancing customer experiences and driving change.
- Qualifications: Experience as a Business Analyst in retail banking and proficiency in Agile methodologies.
The predicted salary is between 50000 - 60000 € per year.
We are hiring for a Business Analyst (Business Change Analyst/Product Owner/Agile Designer) - Retail Banking - Current Accounts.
Location: Hybrid - 2-3 days per week in Northampton Office.
- Proven track record as a Business Analyst within a major UK retail banking environment, specifically supporting 'Needs Lab' or Retail Banking change initiatives.
- Extensive experience working with specific internal 'Better Ways of Working' (BWow) methodologies and 'Better Backlog' principles.
- Deep functional knowledge of Current Account products, overdraft propositions, and associated retail customer journeys.
- Proficiency in the full Agile life cycle, including lead responsibility for Jira/Confluence management, backlog refinement, and Scrum ceremonies.
- Expert at translating business needs into technical documentation, ranging from high-level Epics to granular User Stories with clear Acceptance Criteria.
- Skilled in creating technical context artifacts, including As-Is/To-Be process mapping, wireframes, and feasibility studies alongside Architects.
- Strong understanding of banking governance and demand processes to ensure all change initiatives meet strict regulatory and internal standards.
Key Skills: Jira/Confluence/Epics, Features, User Stories, Retail Banking, Current Account propositions, overdrafts, customer journey mapping.
Business Analyst - Retail Banking- Current Accounts in Northampton employer: GIOS Technology
Join a forward-thinking retail banking institution that prioritises employee development and innovation in the heart of Northampton. With a hybrid work model, you will enjoy a flexible work-life balance while collaborating with a dynamic team dedicated to enhancing customer experiences through cutting-edge banking solutions. Our commitment to continuous improvement and adherence to best practices ensures that you will thrive in a culture that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Retail Banking- Current Accounts in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail banking sector and let them know you're on the lookout for a Business Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the company’s current projects and challenges. When you land that interview, show off your knowledge about their 'Needs Lab' initiatives and how your experience aligns with their goals. It’ll make you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your Agile lingo! Brush up on your Jira and Confluence skills, and be ready to discuss how you've used these tools in past roles. Being able to speak their language will show you’re not just a fit for the role, but also for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Analyst - Retail Banking- Current Accounts in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role in retail banking. Highlight your experience with 'Needs Lab' initiatives and any relevant methodologies like BWow. We want to see how your background aligns with our needs!
Showcase Your Skills:When writing your application, emphasise your proficiency in Agile practices and tools like Jira and Confluence. We’re looking for someone who can manage backlogs and lead Scrum ceremonies, so let us know how you’ve done this in the past.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language to explain your experience with Current Account products and customer journeys. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at GIOS Technology
✨Know Your Banking Basics
Make sure you brush up on your knowledge of Current Account products and overdraft propositions. Understanding the customer journey in retail banking will help you answer questions confidently and show that you're the right fit for the role.
✨Master Agile Methodologies
Since the role requires proficiency in the full Agile life cycle, be prepared to discuss your experience with Jira and Confluence. Familiarise yourself with backlog refinement and Scrum ceremonies, as these are likely to come up during the interview.
✨Showcase Your Documentation Skills
Be ready to demonstrate how you've translated business needs into technical documentation. Bring examples of high-level Epics and User Stories you've created, and explain how you set clear Acceptance Criteria to ensure successful outcomes.
✨Understand Governance and Compliance
Having a strong grasp of banking governance and demand processes is crucial. Be prepared to discuss how you've ensured that change initiatives meet regulatory standards in your previous roles, as this will show your commitment to compliance.
