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- Tasks: Design and optimise security incident response capabilities using ServiceNow.
- Company: Join a leading tech firm focused on cyber resilience.
- Benefits: Flexible work schedule, competitive pay, and growth opportunities.
- Other info: Dynamic team environment with a focus on continuous improvement.
- Why this job: Make a real impact in enhancing security across the enterprise.
- Qualifications: Experience with ServiceNow SIR and strong collaboration skills required.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking an experienced ServiceNow Security Incident Response (SIR) Engineer to design, implement, and optimise security incident response capabilities within the ServiceNow platform. This role will play a critical part in strengthening the organisation’s cyber resilience by enabling effective detection, response, remediation, and reporting of security incidents across the enterprise.
The ideal candidate will have strong hands-on experience with ServiceNow Security Operations (SecOps), particularly the SIR module, and will work closely with Cyber Security, SOC, IT Operations, and Compliance teams to ensure security incidents are handled efficiently, consistently, and in line with organisational and regulatory requirements.
Key Responsibilities
- ServiceNow SIR Implementation & Configuration
- Configure and customise the ServiceNow Security Incident Response (SIR) module to support end to end incident handling workflows.
- Design and implement security incident lifecycle processes, including intake, triage, investigation, containment, eradication, and closure.
- Configure security incident types, response playbooks, task automation, SLAs, notifications, and escalation rules.
- Integration & Automation
- Integrate ServiceNow SIR with security tools such as SIEM, SOAR, EDR, vulnerability scanners, and threat intelligence platforms.
- Enable automated ingestion of security alerts and events from multiple sources into ServiceNow.
- Develop workflow automations, Flow Designer flows, and business rules to reduce manual effort and speed up response times.
- Collaboration with Security & IT Teams
- Act as a trusted technical partner to SOC analysts, Cyber Security teams, and IT Operations.
- Translate security and operational requirements into scalable ServiceNow solutions.
- Support security teams during active incidents, providing platform expertise and tooling support.
- Reporting, Metrics & Continuous Improvement
- Build dashboards and reports to track KPIs such as MTTR, incident volumes, severity trends, and SLA compliance.
- Support audit, compliance, and regulatory reporting requirements.
- Identify opportunities to improve incident response maturity through enhanced automation, tooling, and process refinement.
- Platform Governance & Best Practice
- Ensure configurations align with ServiceNow best practices and security standards.
- Support platform upgrades, patching, and module enhancements related to SecOps and SIR.
- Contribute to documentation, knowledge articles, and operational runbooks.
Required Skills & Experience
- Technical Skills
- Proven hands-on experience implementing and supporting ServiceNow SIR within ServiceNow SecOps.
- Strong understanding of security incident response frameworks (e.g. NIST, ISO 27035).
- Experience integrating ServiceNow with security tools such as SIEM, SOAR, or EDR platforms.
- Solid ServiceNow development skills, including Flow Designer, business rules, UI policies, client scripts, and integrations.
- Experience with REST APIs and data ingestion pipelines.
- Security & Operational Knowledge
- Good understanding of cyber threats, vulnerabilities, and incident response processes.
- Familiarity with SOC operations and security monitoring workflows.
- Ability to assess and prioritise incidents based on risk and impact.
- Professional Skills
- Strong stakeholder management and communication skills, able to work with both technical and non-technical teams.
- Analytical and problem solving mindset with attention to detail.
- Ability to work calmly under pressure during critical incidents.
- Desirable Skills & Certifications
- ServiceNow Certified Implementation Specialist – Security Incident Response (preferred).
- ITIL or ITSM certification.
- Background in Cyber Security, SOC operations, or Security Engineering.
- Experience with ServiceNow Vulnerability Response or Threat Intelligence modules.
ServiceNow Security Incident Response (SIR) Engineer in Knutsford employer: GIOS Technology
Contact Detail:
GIOS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Security Incident Response (SIR) Engineer in Knutsford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local events. The more you chat with folks in the field, the better your chances of hearing about job openings before they’re even advertised.
✨Show Off Your Skills
Don’t just list your skills on your CV; demonstrate them! Create a portfolio or a personal project that showcases your ServiceNow SIR expertise. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Ace the Interview
Prepare for your interviews by researching common questions related to ServiceNow and security incident response. Practice your answers and think of examples from your past experiences that highlight your problem-solving skills and technical know-how.
✨Apply Through Us!
We’ve got some fantastic opportunities waiting for you on our website. Don’t hesitate to apply directly through us – it’s the best way to get noticed and land that dream job in ServiceNow Security Incident Response!
We think you need these skills to ace ServiceNow Security Incident Response (SIR) Engineer in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow SIR and any relevant security incident response frameworks. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position and our company.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially around ServiceNow development and integration with security tools. We’re looking for someone who can hit the ground running, so highlight any relevant projects or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at GIOS Technology
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow Security Incident Response (SIR) knowledge. Be ready to discuss your hands-on experience with the SIR module and how you've implemented it in past roles. Prepare specific examples of how you've configured workflows or integrated security tools, as this will show your practical expertise.
✨Understand Cyber Security Fundamentals
Familiarise yourself with key cyber security concepts and incident response frameworks like NIST and ISO 27035. Be prepared to explain how these frameworks influence your approach to incident handling and how you prioritise incidents based on risk and impact. This will demonstrate your depth of knowledge in the field.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with SOC analysts, IT operations, or compliance teams. Highlight your communication skills and how you've translated technical requirements into actionable solutions, as this is crucial for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about past incidents you've managed and how you approached them. Be ready to discuss your decision-making process, the tools you used, and the outcomes, as this will showcase your analytical mindset and ability to work calmly during critical situations.