At a Glance
- Tasks: Lead a dynamic UX research team and drive user-centred design projects.
- Company: Join a forward-thinking company in Manchester with a focus on innovation.
- Benefits: Flexible work schedule, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to user-centred design principles.
- Why this job: Make a real impact by shaping user experiences and mentoring future UX leaders.
- Qualifications: Strong communication skills and proven experience in UX research and team management.
The predicted salary is between 57692 - 70512 £ per year.
Job Description
- Key Skills: UX, Research, user cantered design
- We are hiring for UX Researcher at Manchester, UK - 2 days per week Onsite
Job Description
The Senior User Experience Researcher will be primarily responsible for management of the research team.
Implementation and management of research processes.
Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities.
Providing roadmaps and timelines of completion for project work with strategic insight.
Supervision and collaboration on; designing, conducting, analysing, and reporting on user cantered design research and usability testing for the Our Client channels, including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing.
A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects.
KEY ACCOUNTABILITIES
- As a Senior UX Researcher for the Our Client you will be accountable for:
- Managing the UX research team and assume responsibility for outputs/deliverables
- Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user cantered design strategy and processes
- Ownership of the SME Customer Research Panel - recruitment, engagement and controls
- Designing and conducting usability research both online and in the field and provide recommendations for improvement
- Serve as a member of a team that acts as a 'repository' of research-based usability knowledge
- Work with project Stakeholders and team members to test business requirements using the most appropriate method
- Lead, develop and motivate the UX Research Team
- Determine user needs by conducting in-depth analysis across a range of research practices
- Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers
- Manage and develop other researchers to assure and improve research practice
- Lead moderated user testing and workshops.
- Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate
- Promote user cantered design principles and best practice across Digital, SME and the Bank - developing a culture of research first
- Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design)
- Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements
TECHNICAL CAPABILITIES
- Team member management
- Usability moderating (all types, particularly one-on-one)
- Experimental design
- Test method selection
- Statistical/qualitative/quantitative analysis
- Presentations (verbal and written)
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Essential
- Excellent communication and presentation skills, both written and oral
- Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners
- Proven experience of mentorship and management skills
- Proven experience of effective time management of self and others
- Ability to impact assess workload and manage delivery expectations and deadlines appropriately
- Choose appropriate methods and advise on application of research methods to assure best practice
- High level of customer focus and understanding of customer needs
- Experienced in usability test moderating (all types, particularly one-on-one)
- Participant recruiting/screener creation
- Proven experience of managing, executing and analysing usability test sessions
- Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
- Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change
- Precise and high attention to detail
- Be passionate about uses of information architecture/usability/accessibility.
- Experience within a research and digital environment.
- Uses strategic insight and aligns user research activities to inform decision making and action.
UX Researcher [UX, Research, user cantered design] in Manchester employer: GIOS Technology Limited
As a leading employer in the tech sector, we offer a dynamic work environment that fosters innovation and collaboration. Our hybrid model across major UK cities allows for flexibility while providing access to cutting-edge projects in observability and data engineering. We prioritise employee growth through continuous learning opportunities and a culture that values diverse expertise, making us an ideal choice for professionals seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher [UX, Research, user cantered design] in Manchester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at GIOS Technology Limited for a UX Researcher [UX, Research, user cantered design], make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like GIOS Technology Limited before they go live!
We think you need these skills to ace UX Researcher [UX, Research, user cantered design] in Manchester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Researcher [UX, Research, user cantered design] at GIOS Technology Limited, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work GIOS Technology Limited does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to GIOS Technology Limited. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at GIOS Technology Limited.
How to prepare for a job interview at GIOS Technology Limited
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with GIOS Technology Limited, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. GIOS Technology Limited might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at GIOS Technology Limited!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what GIOS Technology Limited is looking for.
