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- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join the dynamic team at Armani Exchange, a leader in luxury fashion.
- Benefits: Enjoy competitive salary, generous discounts, and career development opportunities.
- Why this job: Be part of a vibrant team that values creativity and personal growth.
- Qualifications: Enthusiastic, communicative, and goal-oriented individuals with sales experience preferred.
- Other info: Inclusive workplace committed to diversity and equal opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Join our dynamic team at AX White City, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity.
As a full-time Client Advisor, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.
Responsibilities:
- To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as staff training, product knowledge, and daily floor planner.
- To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales.
- To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels.
- Cultivate and maintain client relationships to drive and deliver sales and increase client retention.
- To actively participate in any training sessions and undertake any training proposed by the company, internal or external.
- To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards.
Requirements:
- Enthusiastic and personable with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude, self-motivated, and goal-oriented.
- Ability to work independently and as part of a team.
- Previous sales or customer service experience preferred.
- Strong product knowledge and ability to learn about new products quickly.
- Numerical ability and to handle cash transactions accurately.
Benefits:
- Competitive salary and bonus opportunities.
- Generous employee discount on all Giorgio Armani products.
- Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
- Exciting career development opportunities within a global luxury fashion brand.
- Vibrant and inclusive work environment that fosters creativity and personal growth.
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
Client Advisor in London employer: Giorgio Armani
Contact Detail:
Giorgio Armani Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Armani Exchange's latest collections and values. This way, when you chat with potential employers, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Network like a pro! Attend fashion events or local meet-ups where you can connect with people in the industry. Don’t be shy to reach out on social media; a simple message can open doors!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your customer service skills and sales experience. This will help you stand out during interviews and casual conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Armani Exchange team. Don’t miss out!
We think you need these skills to ace Client Advisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how much you love what you do and how you can bring that energy to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Client Advisor role. We’re looking for specific examples of how you've excelled in sales or customer service before.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We value strong communication skills and a friendly attitude, so let us know why you’d be a great fit for our dynamic team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Giorgio Armani
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Armani Exchange's products. Familiarise yourself with their latest collections and key features. This will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to build strong relationships, which is crucial for a Client Advisor role.
✨Practice Your Sales Techniques
Brush up on your sales techniques and be ready to discuss how you would approach selling products at Armani Exchange. Consider how you can introduce additional items to customers and create a positive shopping experience. Role-playing with a friend can help you feel more confident.
✨Emphasise Teamwork and Adaptability
Since the role requires working both independently and as part of a team, be prepared to discuss how you thrive in both environments. Share examples of how you've collaborated with colleagues to achieve targets or adapted to fast-paced situations in previous jobs.
