At a Glance
- Tasks: Support stock control and operational processes in a luxury retail environment.
- Company: Join the iconic Armani Group, a leader in fashion and luxury.
- Benefits: Competitive salary, employee discounts, and career development opportunities.
- Other info: Vibrant, inclusive workplace where creativity thrives.
- Why this job: Immerse yourself in luxury fashion while gaining valuable retail experience.
- Qualifications: Retail experience, strong communication skills, and proficiency with computer systems.
The predicted salary is between 31050 - 37950 £ per year.
ARMANI OUTLET - BICESTER VILLAGE - OPERATIONS ASSISTANT - FULL TIME
About us
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees.
Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents.
With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.
Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years.
It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes.
He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Role Overview
To be a support role for the stock controller and all operational processes of the store, ensuring all tasks are completed efficiently according to company standards.
Being available to support both back of house and front of house tasks according to the store’s needs.
Having comprehensive computer, till and admin skills to support the operational tasks throughout the day.
Responsibilities
- To be proficient with our till system and all procedures surrounding it.
To set-up the tills ready for the day, maintain them throughout the day and close them at the end of the day when necessary.
- Organise all admin centred processes such as monitoring / assisting in all activities related to consignments, inter-store transfers or any related process.
- Work alongside the stock controller to fulfil end of season returns in store, deliveries in store and stock organisation.
- System and Procedures
- To be proficient with our till system and all procedures surrounding it.
To set-up the tills ready for the day, maintain them throughout the day and close them at the end of the day when necessary.
- Organise all admin centred processes such as monitoring / assisting in all activities related to consignments, inter-store transfers or any related process.
- Work alongside the stock controller to fulfil end of season returns in store, deliveries in store and stock organisation.
Customer Service and Product Knowledge
- To manage and maintain all aspects of the client repair process (where applicable) / aftersales, from client facing elements to logistical elements.
- Supervise the store email inbox, ensuring that all emails are replied to promptly.
- Oversee all omnichannel operations related to Armani. com in co-ordination with the stock controller (where applicable).
- To be aware of and maintain the licenses product range, specifically licences including sunglasses, watches, and jewellery.
Housekeeping
- To ensure the cash desk, packaging materials, perfumes, testers, and licences are always replenished and available to staff to maintain the highest standards possible.
- To maintain the highest standards of housekeeping within all stock rooms and around the cash desk.
- Understanding of product categories and how they should be stored and managed in the stock rooms including all organisational elements.
Requirements
- Motivated, energised individual with a positive attitude towards role.
- Strong commitment to luxury customer service and maintaining excellent store standards.
- A high level of communication to be maintained with both with colleagues and all members of management.
- Highly PC literate with experience using modern integrated computer systems.
- Good organisational and administration skills, with a sense of responsibility
- Maintains agreed levels of cleanliness and operational standards both back of house and on the shop floor.
- Previous experience in retail is essential
- To have a thorough understanding of the till system, banking, cash handling and procedures.
- Previous experience with inventory shrinkage targets to maintain organisation standards.
Benefits
- Competitive salary and incentives scheme.
- Employee discounts on Giorgio Armani products to fuel your own fashion journey.
- Training and development opportunities to grow your skills and advance your career.
- Immerse yourself in the world of luxury fashion with a globally recognised brand.
- A vibrant and inclusive work environment where creativity thrives.
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally.
We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
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Operations Assistant in Harwell employer: Giorgio Armani
Giorgio-Armani offers an exceptional work environment for those passionate about luxury retail, particularly in the vibrant setting of Selfridges Birmingham. With a strong emphasis on team development and client service, employees benefit from competitive salaries, generous product discounts, and ample opportunities for career advancement within a prestigious global brand. Join us to be part of a dynamic culture that values leadership and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Harwell
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Giorgio Armani, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Giorgio Armani!
We think you need these skills to ace Operations Assistant in Harwell
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Giorgio Armani, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Giorgio Armani and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Giorgio Armani that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Giorgio Armani
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
