Department Manager in Bicester

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents.

The role involves overseeing the operations and performance of a specific department within the store. Key responsibilities include:

• Driving sales and overall store performance.
• Ensuring excellence in the sales ceremony per company policy, supervising customer experience and relationship building.
• Analysing sales and performance data to identify trends and areas for improvement.
• Communicating sales targets and developing strategies to exceed or achieve store sales targets.
• Implementing promotions, events, and initiatives to drive sales.
• Providing exceptional customer service and building customer loyalty.
• Maintaining visual merchandising standards.

People management responsibilities include:

• Assisting in recruiting and onboarding new team members.
• Driving company incentive schemes to achieve sales targets.
• Training and motivating the store team.
• Creating a positive work culture promoting teamwork and respect.
• Resolving employee concerns and conflicts.

Operational duties involve:

• Ensuring compliance with company policies and procedures.
• Supporting Senior Management with store operations.
• Assisting in completing administrative responsibilities.
• Managing inventory levels and replenishing processes.

Qualifications required include:

• Excellent leadership and team management skills.
• Strong sales and customer service orientation.
• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Previous retail management experience.
• Knowledge of visual merchandising standards and inventory management.
• Ability to analyse data and make data-driven decisions.

Benefits include:

• Competitive salary and bonus scheme.
• Employee discounts on Giorgio Armani products.
• Training and development opportunities.
• Collaborative and supportive work environment.

As an equal opportunities employer, Giorgio Armani is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on various factors. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.