Spa Therapist – Maternity Leave Cover in Windermere

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

With potential extension, including consideration for a permanent role, step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team on a fixed‑term Maternity Leave Cover contract for approximately nine months, starting 1 September 2026.

This role offers the opportunity to work in one of the region’s most tranquil and inspiring spa environments, with the possibility of extension or progression to a permanent position depending on operational needs and performance.

You’ll deliver exceptional treatments across our Spa Space, Jetty Spa, and private spa suites, each designed to offer guests a deeply personal, restorative experience. As an ESPA‑trained therapist, you will bring a refined, intuitive approach to wellness, ensuring every treatment reflects the highest standards of luxury and care.

• Delivers a range of high-end treatments including ESPA‑inspired massages, facials, and body therapies with precision, care and confidence.
• Provides a warm, personalised experience for every guest.
• Supports the spa team in creating a tranquil, welcoming environment.
• Contributes to the smooth running of the spa and guest experience.
• Maintains immaculate treatment rooms and upholds hygiene standards.
• Recommends products and wellness routines tailored to individual needs.
• Stays informed on the latest wellness techniques and product innovations.

• Recognised qualifications in beauty therapy and massage (minimum NVQ Level 3 or equivalent).
• ESPA training or experience delivering ESPA protocols, treatments, or product recommendations.
• Experience in luxury hospitality or spa environments.
• A calm, professional demeanour with a genuine passion for guest wellbeing.
• Strong communication, time management, and attention to detail.
• A warm, authentic approach that aligns with Gilpin’s ethos of thoughtful, personalised hospitality.

• The chance to lead a team who excel at teamwork and exceptionally high standards.
• A stunning work environment in a Michelin Key-awarded hotel.
• Ongoing training and development opportunities.
• Meals on shift, uniform, generous gratuities.
• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
• The prestige of working within Relais & Châteaux and Pride of Britain Hotels.

If you’re ready to bring your expertise to a spa that celebrates craft, connection, and exceptional guest care, we’d love to hear from you.

Salary: £12.80 - £13.80 per hour (equating to £26,624 - £28,704 per annum). Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month.

Hours: 40 hours per week.

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Gym membership
• On-site parking
• Relocation assistance may be available
• Staff transport provided free between staff houses and hotel