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- Tasks: Welcome guests with warmth and coordinate daily operations for an exceptional experience.
- Company: Gilpin Hotel & Lake House, a luxurious retreat in the stunning Lake District.
- Benefits: Competitive salary, staff meals, uniform, generous gratuities, and growth opportunities.
- Why this job: Join a dynamic team in a beautiful setting and create memorable guest experiences.
- Qualifications: Natural hosting flair, attention to detail, and a passion for hospitality.
- Other info: Work in a prestigious environment recognised with 5 AA Red Stars.
The predicted salary is between 25480 - 27560 £ per year.
Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property, you’ll be the welcoming face of our exclusive retreat — a sanctuary of calm, comfort, and curated luxury.
Your Role as Host:
- Greets guests with genuine warmth and ensures every moment of their stay feels personal and exceptional.
- Coordinates daily operations across breakfast service, housekeeping, afternoon tea, guest requests, and evening turndown.
- Collaborates with our Spa, Estates, and Housekeeping teams to maintain seamless standards and serene surroundings.
- Acts as a lead on events and exclusives – working alongside the Front Office Team to ensure perfectly executed special occasions.
- Anticipates needs, resolves issues with grace, and elevates the guest experience through thoughtful touches.
- Upholds our brand promise of quiet luxury, privacy, and heartfelt care.
Qualifications What You Bring:
- A natural flair for hosting and a passion for creating memorable guest journeys.
- Impeccable attention to detail and pride in presentation.
- Confidence working solo and as part of a close-knit team.
- Flexibility, initiative, and a calm, professional presence.
- Previous hospitality experience preferred, but personality and attitude are equally important.
Additional Information Why join us:
- A stunning work environment with a supportive, dynamic team.
- Opportunities for growth and development within the Gilpin family.
- Staff meals, uniform, and generous gratuities.
- A stunning Lake District setting that inspires every day.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.
Ready to host with heart in one of the Lake District’s most beautiful settings? Apply now and bring your warmth, charm, and hospitality spirit to Gilpin Lake House.
Location: Gilpin Hotel & Lake House, Windermere
Position: Full-Time | Competitive Salary | Immediate Start
Salary: from £25,480 to £27,560
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.
Host/Hostess in Windermere employer: Gilpin Hotel & Lake House
Contact Detail:
Gilpin Hotel & Lake House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess in Windermere
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're a perfect fit for their team.
✨Tip Number 2
Practice your hosting skills! Role-play common guest scenarios with friends or family. This will boost your confidence and help you think on your feet, which is crucial in hospitality.
✨Tip Number 3
When you get to the interview, be sure to showcase your personality. Share stories that highlight your passion for hospitality and how you've gone above and beyond for guests in the past. Remember, they want to see your warmth and charm!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host/Hostess in Windermere
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great host.
Tailor Your CV: Make sure your CV is tailored to the role of Host/Hostess. Highlight any relevant experience in hospitality and focus on skills that align with our values of warmth, attention to detail, and creating memorable guest experiences.
Craft a Warm Cover Letter: Your cover letter is your chance to make a personal connection. Use it to express why you’re excited about joining our team at Gilpin Lake House and how you can contribute to our guests' exceptional experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our beautiful Lake District setting!
How to prepare for a job interview at Gilpin Hotel & Lake House
✨Show Your Warmth
As a Host, your ability to greet guests with genuine warmth is crucial. Practice your greeting and ensure it feels natural and inviting. Remember, the first impression counts, so let your personality shine through!
✨Know the Property Inside Out
Familiarise yourself with every aspect of the property, from the breakfast service to the spa offerings. This knowledge will help you answer questions confidently and demonstrate your commitment to providing exceptional guest experiences.
✨Highlight Your Team Spirit
Collaboration is key in this role. Be ready to share examples of how you've worked effectively within a team in previous roles. Emphasise your flexibility and initiative, showing that you can adapt to different situations while maintaining a calm presence.
✨Anticipate Guest Needs
Think about how you can elevate the guest experience. Prepare to discuss ways you've gone above and beyond for guests in the past. This will show your understanding of the importance of thoughtful touches and attention to detail in hospitality.
