At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at a Michelin-recommended restaurant.
- Company: Join the prestigious Gilpin Hotel & Lake House, part of Relais & Châteaux.
- Benefits: Enjoy competitive salary, meals on shift, generous gratuities, and a stunning work environment.
- Other info: Opportunities for growth within a supportive team and a chance to work in a globally recognised establishment.
- Why this job: Be part of a dynamic team shaping unforgettable dining moments in a beautiful setting.
- Qualifications: Experience in high-end restaurants, excellent communication skills, and a passion for guest service.
The predicted salary is between 643 - 643 £ per month.
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
As Deputy Restaurant Manager at Gilpin Spice, you’ll support the Restaurant Manager in leading a confident, guest‑focused team, ensuring every service feels seamless, warm, and full of character. You’ll be hands-on throughout the day, guiding the flow of the restaurant, supporting the team, presenting dishes with flair, and helping create the lively, welcoming atmosphere that defines the Gilpin Spice experience.
Your Role as Deputy Restaurant Manager:
- Leads with upbeat confidence, supporting the team throughout service and ensuring every interaction with guests feels warm, professional, and full of personality.
- Guides the rhythm of the restaurant from reservations, table planning, service flow, guest movements, to daily operational needs, ensuring a smooth, energetic, and well‑orchestrated dining experience.
- Presents dishes with charm and clarity, confidently upselling drinks, sides, and specials to enhance the guest journey.
- Supports the Restaurant Manager with training, coaching, appraisals, and team development, helping build confidence, skill, and a positive, supportive culture.
- Maintains immaculate standards across the restaurant from presentation, cleanliness, organisation, safety, to atmosphere - ensuring Gilpin Spice always feels vibrant and beautifully cared for.
- Oversees banking processes, stock levels, wet‑stock ordering, consumables, and monthly stock‑takes, ensuring accuracy and smooth operations.
- Works closely with Hotel Management, Front Office, Kitchen, and other HODs to resolve issues quickly, support guest needs, and maintain seamless communication across the estate.
- Understands and confidently uses EPOS, reservation systems, and other technology systems that are used to support and train the team in their use.
- Opens and closes the restaurant independently, ensuring security, safety, and a calm, professional end‑to‑day routine.
- Brings an appreciation for wine and the confidence to guide guests through pairings that elevate the Spice Trail flavours.
- Demonstrates strong bar leadership, ensuring cocktails, beverages, and bar service are delivered with consistency, creativity, and impeccable standards.
- Radiates positivity and genuine warmth, helping create the lively, welcoming atmosphere that defines Gilpin Spice.
- Upholds our promise of warmth, energy, and exceptional hospitality - ensuring every guest leaves Gilpin Spice feeling delighted, cared for, and eager to return.
Qualifications:
- Strong restaurant experience within a high‑end or luxury environment.
- A confident, warm, and professional presence.
- Excellent communication and teamwork skills.
- A passion for guest experience and the theatre of service.
- Flexibility to work evenings, weekends, and holidays.
- Food hygiene qualification (essential).
- Understanding of allergens and food safety standards.
- Confidence acting as a First Aid Aider or Fire Warden when required.
- A positive attitude, a tidy presentation, and pride in personal standards.
What We Offer:
- A stunning work environment within a Michelin Key‑awarded hotel.
- A supportive, dynamic team and opportunities for growth within the Gilpin family.
- Meals on shift, uniform, and generous gratuities.
- A beautiful Lake District setting that inspires every day.
- The pride of contributing to a property recognised with 5 AA Red Stars and Two Michelin Keys.
- The prestige of working within Relais & Châteaux and Pride of Britain Hotels — becoming part of a global community of exceptional hotels and restaurants united by passion, authenticity, and local tradition.
Bring your passion for service, energy, and leadership to Gilpin Spice - if you’re ready to help shape unforgettable dining experiences, we’d love to hear from you.
Salary: £33,000 – £36,000 per year, depending on experience
Gratuities: £643 per month (average)
Hours: 45 hours per week.
Deputy Restaurant Manager in Windermere employer: Gilpin Hotel & Lake House
At Gilpin Hotel & Lake House, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in hospitality. Our team members enjoy comprehensive training and development opportunities, allowing for personal and professional growth in a stunning Lake District setting, where the beauty of nature complements our commitment to delivering unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Restaurant Manager in Windermere
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gilpin Hotel & Lake House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gilpin Hotel & Lake House
Don't be shy about reaching out to Gilpin Hotel & Lake House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Restaurant Manager in Windermere
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gilpin Hotel & Lake House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gilpin Hotel & Lake House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
