At a Glance
- Tasks: Join our vibrant housekeeping team, keeping our uniquely styled hotel rooms and public areas sparkling clean.
- Company: Gilpin is a quirky, luxurious hotel known for its personality and memorable guest experiences.
- Benefits: Enjoy perks like free food, gym membership, and discounted travel while working in a fun environment.
- Other info: Flexible hours with opportunities for gratuities and company events make this role even more rewarding.
- Why this job: Be part of a dynamic team that values your contribution to creating unforgettable stays for guests.
- Qualifications: Previous experience in hospitality is preferred; strong teamwork and communication skills are essential.
The predicted salary is between 20400 - 23200 £ per year.
Company Description
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Job Description
Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.
We’re looking for a meticulous, energetic, and friendly Housekeeper to help maintain the highest standards of cleanliness and presentation across our stunning rooms, suites, and spa lodges. You’ll be part of a warm, supportive team that takes pride in creating a serene and spotless environment for our guests.
🧹 Your Role as Housekeeper:
Cleans and prepares guest rooms consistently to a five-star standard.
Maintains pristine public areas.
Manages laundry, linen and stock items with care.
Reports maintenance issues promptly.
Collaborates with the wider hotel team to ensure seamless service and guest experience.
Qualifications
✨ What You Bring:
A passion for cleanliness and presentation.
A positive, can-do attitude and strong work ethic.
Ability to work independently and as part of a team, with excellent communication and time management skills.
Previous housekeeping experience in a 4- or 5-star setting is a bonus, but full training is provided.
Additional Information
💼 What We Offer:
The chance to be part of a team who excel at teamwork and exceptionally high standards.
A stunning work environment in a Michelin Key-awarded hotel.
Ongoing training and development opportunities.
Meals on shift, uniform, generous gratuities.
The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.
If you take pride in your work and want to be part of a team that’s setting the standard in luxury hospitality, we’d love to hear from you.
Salary: £26,624 - £27,248 per annum
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £351 per month.
Hours: 40 hours per week, or part-time hours available
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel
Housekeeper in Windermere employer: Gilpin Hotel & Lake House
At Gilpin, we pride ourselves on creating a vibrant and inspiring work environment where our housekeeping team plays a crucial role in delivering exceptional guest experiences. With unique, individually styled rooms and a culture that values attention to detail, our employees enjoy numerous benefits including competitive salaries, generous gratuities, and opportunities for personal growth. Join us and be part of a dedicated team that truly values your contributions and offers a supportive atmosphere in a stunning location.
Contact Details:
Gilpin Hotel & Lake House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Windermere
✨Tip Number 1
Familiarise yourself with the unique aspects of our hotel. Since we pride ourselves on our quirky and luxurious rooms, showing that you understand and appreciate this during your interview can set you apart from other candidates.
✨Tip Number 2
Demonstrate your teamwork skills. Our housekeeping team works closely with the front-of-house staff, so be prepared to discuss examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 3
Highlight your adaptability. Given the fast-paced nature of our environment, share experiences where you've had to adjust quickly to changes or handle unexpected situations effectively.
✨Tip Number 4
Showcase your attention to detail. As a housekeeper, maintaining high standards is crucial. Be ready to talk about how you ensure cleanliness and organisation in your work, as well as any specific methods you use to achieve this.
We think you need these skills to ace Housekeeper in Windermere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, teamwork skills, and any guest-facing experience you have.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the unique aspects of the hotel that appeal to you. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Your Soft Skills:Highlight your communication skills and ability to work under pressure. Provide examples of how you've dealt with guest requests or complaints in previous roles to demonstrate your customer service abilities.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping role.
How to prepare for a job interview at Gilpin Hotel & Lake House
✨Show Your Attention to Detail
As a Housekeeper, having a keen eye for perfection is crucial. During the interview, share examples of how you've maintained high standards in your previous roles, whether it's in cleaning or organising spaces.
✨Demonstrate Teamwork Skills
The housekeeping department thrives on collaboration. Be prepared to discuss how you've worked effectively with others in past jobs, especially in busy environments, and how you handle communication with team members.
✨Emphasise Flexibility and Adaptability
This role requires flexibility in working hours and adapting to changing demands. Highlight your willingness to work evenings, weekends, and holidays, and provide examples of how you've successfully managed unexpected changes in previous positions.
✨Prepare for Guest Interaction Scenarios
Since you'll be dealing with guests, it's important to show that you can handle requests and complaints with a smile. Think of situations where you've provided excellent customer service and be ready to discuss how you resolved any issues.
