At a Glance
- Tasks: Create beautiful spaces and deliver exceptional service in a luxury hotel.
- Company: Join the prestigious Gilpin Hotel & Lake House, part of Relais & Châteaux.
- Benefits: Enjoy meals on shift, generous gratuities, and ongoing training opportunities.
- Other info: Stunning work environment with potential for career growth and development.
- Why this job: Be part of a supportive team setting the standard in luxury hospitality.
- Qualifications: Passion for cleanliness, positive attitude, and teamwork skills required.
The predicted salary is between 22000 - 26000 £ per year.
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid‑back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.
We’re looking for a meticulous, energetic, and friendly Housekeeper to help maintain the highest standards of cleanliness and presentation across our stunning rooms, suites, and spa lodges. You’ll be part of a warm, supportive team that takes pride in creating a serene and spotless environment for our guests.
- Cleans and prepares guest rooms consistently to a five‑star standard.
- Maintains pristine public areas.
- Manages laundry, linen and stock items with care.
- Reports maintenance issues promptly.
- Collaborates with the wider hotel team to ensure seamless service and guest experience.
Qualifications:
- A passion for cleanliness and presentation.
- A positive, can‑do attitude and strong work ethic.
- Ability to work independently and as part of a team, with excellent communication and time management skills.
- Previous housekeeping experience in a 4‑ or 5‑star setting is a bonus, but full training is provided.
What We Offer:
- The chance to be part of a team who excel at teamwork and exceptionally high standards.
- A stunning work environment in a Michelin Key‑awarded hotel.
- Ongoing training and development opportunities.
- Meals on shift, uniform, generous gratuities.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
If you take pride in your work and want to be part of a team that’s setting the standard in luxury hospitality, we’d love to hear from you.
Hours: 40 hours per week, or part‑time hours available.
- Canteen
- Company events
- Company pension
- Discounted or free food
- Free or subsidised travel
- On‑site parking
- Relocation assistance may be available
- Staff transport provided free between staff houses and hotel
Housekeeper employer: Gilpin Hotel & Lake House
At Gilpin Hotel & Lake House, we pride ourselves on fostering a warm and supportive work culture that values teamwork and exceptional standards of service. Located in the stunning Lake District, our employees enjoy ongoing training and development opportunities, generous gratuities, and the prestige of being part of the Relais & Châteaux community, all while contributing to a property recognised with 5 AA Red Stars and two Michelin Keys.
Contact Details:
Gilpin Hotel & Lake House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gilpin Hotel & Lake House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gilpin Hotel & Lake House
Don't be shy about reaching out to Gilpin Hotel & Lake House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gilpin Hotel & Lake House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gilpin Hotel & Lake House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
