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- Tasks: Plan and schedule domestic repairs efficiently for a large team of operatives.
- Company: Join a dynamic team in a fast-paced repairs environment.
- Benefits: Competitive salary, career progression, and a chance to make a real impact.
- Why this job: Take charge of productivity and enjoy the satisfaction of effective planning.
- Qualifications: Experience in scheduling or planning with strong organisational skills.
- Other info: Opportunity for growth into senior roles within operations.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Reactive Repairs Scheduler Planner to take ownership of forward planning for a large domestic repairs operation. This role is primarily about planning ahead, reviewing jobs as they are raised on the schedule board, allocating them to the correct trade, and building efficient workloads across a large team of 30-40 trade operatives. While there will be some re-planning during the day, the emphasis is on getting the plan right in advance so the operation runs smoothly. This is a key control role within a fast-paced reactive repairs environment, suited to someone who understands trade allocation, geography, and productivity at scale.
The purpose of the role is to turn incoming reactive repair orders into structured, efficient schedules before the day starts. You will review repair details, identify the correct trade, group jobs geographically, and build balanced workloads that maximise output and minimise wasted travel time. You will also respond to changes on the day, such as emergencies, access issues, or cancellations, but the success of the role is measured by how well the work is planned before operatives arrive on site.
Key Responsibilities- Forward planning reactive repair jobs as they are raised on the schedule board
- Allocating work to the correct trade across a team of 30-40 operatives
- Grouping jobs geographically to maximise productivity and reduce travel time
- Building balanced daily workloads based on trade, location, and availability
- Reviewing job information to ensure correct trade attendance first time
- Making limited re-planning adjustments during the day where required
- Maintaining accurate schedules and updates on the job management system
- Monitoring workload coverage and flagging capacity or skill gaps in advance
- Working closely with supervisors and operations teams to keep plans aligned
- Proven experience in reactive domestic repairs scheduling or planning
- Strong understanding of trade allocation and repair triage
- Ability to plan efficiently for large operative teams
- Excellent administration and IT skills, with strong attention to detail
- Confident working with scheduling boards, job systems, and mapping tools
- Able to think geographically and strategically, not just reactively
- Calm, organised, and comfortable working under pressure
Why This Role?
- A senior scheduling role with real influence over productivity
- Focus on forward planning, not constant firefighting
- Opportunity to work at scale within a large repairs operation
- Clear progression into senior planning, operations, or performance roles
If you enjoy building smart schedules, planning ahead, and making reactive repairs work efficiently at scale, this role offers responsibility, visibility, and impact.
Reactive Repairs - Scheduler Planner in Luton employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Repairs - Scheduler Planner in Luton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and planning. Think about how you would handle specific scenarios they might throw at you, especially around trade allocation and workload management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Reactive Repairs - Scheduler Planner in Luton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in reactive repairs scheduling. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Showcase Your Planning Skills: Since this role is all about forward planning, give us examples of how you've successfully managed schedules in the past. We love seeing how you’ve allocated work efficiently and maximised productivity across teams.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, make sure to double-check for any errors and ensure that all information is accurate. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gilmartins
✨Know Your Scheduling Tools
Familiarise yourself with the scheduling boards and job management systems mentioned in the job description. Being able to demonstrate your proficiency with these tools during the interview will show that you’re ready to hit the ground running.
✨Understand Trade Allocation
Brush up on your knowledge of trade allocation and repair triage. Be prepared to discuss how you would approach grouping jobs geographically and balancing workloads, as this is crucial for the role.
✨Showcase Your Planning Skills
Prepare examples from your past experience where you successfully planned ahead for large teams. Highlight any specific strategies you used to maximise productivity and minimise wasted travel time.
✨Stay Calm Under Pressure
Since the role involves responding to changes and emergencies, think of scenarios where you had to adapt quickly. Share how you maintained organisation and calmness while ensuring the operation ran smoothly.