At a Glance
- Tasks: Lead a team of tradespeople and manage property repair schedules.
- Company: Dynamic social housing organisation focused on customer care.
- Benefits: Career development, free personal trainer sessions, and festive hampers.
- Other info: Fast-paced environment with opportunities for growth and extra pay for overtime.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Strong communication skills and experience in scheduling roles.
The predicted salary is between 27000 - 33000 £ per year.
We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of 5-8 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities:
- Running daily schedules for team of 5-8 trade Operatives (electricians, plumbers, etc)
- Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
- Arranging parts or materials for click/collect where not available from usual suppliers
- Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
- Excellent communication and listening skills
- Ability to multi-task to manage a demanding workload in a fast-paced environment
- Excellent resource planning and administration skills
- The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
- Career development opportunities
- Employee Assistance access to a range of support and advice by telephone and via a mobile phone app
- Free Personal Trainer group sessions after work every Thursday
- Hamper at Christmas
This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday, and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Controller/Scheduler in London employer: Gilmartins
Gilmartins is an exceptional employer that values its employees and fosters a culture of recognition and growth. With a modern office environment in Houghton Regis, we offer clear progression opportunities, a competitive salary and bonus structure, and the autonomy to lead and improve contract performance. Join us to be part of a supportive team dedicated to delivering high-quality service in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Controller/Scheduler in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Gilmartins, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Controller/Scheduler at Gilmartins.
We think you need these skills to ace Controller/Scheduler in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Gilmartins
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
