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- Tasks: Manage and book the Voids process for empty properties from start to finish.
- Company: Join a dedicated team in social housing with a focus on customer care.
- Benefits: Career development, employee assistance, and fun group fitness sessions.
- Why this job: Make a real difference in the community while enjoying job satisfaction.
- Qualifications: Organised, self-starter with excellent communication and MS Office skills.
- Other info: Full-time office role with opportunities for extra hours and pay.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a Voids Administrator to work in our Head Office in Houghton Regis. The role is to manage and book the Voids (empty properties for re-let) process from end to end. Our ideal person will have either worked in lettings or have previous experience of voids. Working in social housing reactive repairs is interesting, rewarding, varied and fast‑paced. Our people are committed to providing the best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Responsibilities
- Liaising with the clients’ Voids team to book void property inspections
- Scheduling trades people on our system (training provided) to carry out the work
- Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post‑completion
- Raising job orders
- Invoicing jobs
Essential Skills / Experience
- Highly organised
- Excellent time management
- Self‑starter who is able to manage own time and priorities
- Excellent communication skills both verbal and written
- Excellent MS Office skills, especially Excel and Outlook
Benefits
- Excellent career development opportunities
- Employee Assistance
- Free group Personal Trainer sessions after work every Thursday
- Hamper at Christmas
This is a full‑time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology, Public Policy, Offices
Voids Administrator in Houghton Regis employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Administrator in Houghton Regis
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like organisation and communication, fit the Voids Administrator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even if the office vibe is casual, it's always better to be slightly overdressed than underdressed. A smart appearance shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Voids Administrator role!
We think you need these skills to ace Voids Administrator in Houghton Regis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any experience you have in lettings or voids. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the Voids Administrator position and how your previous experiences make you a great fit for our team at StudySmarter.
Show Off Your Tech Skills: Since the role requires excellent MS Office skills, especially Excel and Outlook, make sure to mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Gilmartins
✨Know Your Voids
Make sure you understand the voids process inside and out. Brush up on your knowledge of lettings and social housing, as well as any relevant legislation. This will show that you're not just interested in the role but also committed to providing excellent service.
✨Show Off Your Organisation Skills
As a Voids Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your time management skills and how you prioritise effectively.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and interest in the team’s work.
✨Excel at Excel
Since the job requires strong MS Office skills, especially Excel, brush up on your spreadsheet abilities. Be ready to discuss how you've used Excel in previous roles, whether it’s for scheduling, invoicing, or data management. If you can, bring along examples of your work!
