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- Tasks: Lead a team of tradespeople and manage property repair schedules.
- Company: Dynamic social housing organisation focused on customer care.
- Benefits: Career development, free personal training, and festive hampers.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong communication, multitasking, and scheduling experience required.
- Other info: Fast-paced environment with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of 5-6 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities:
- Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
- Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
- Arranging parts or materials for click/collect where not available from usual suppliers
- Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
- Excellent communication and listening skills
- Ability to multi-task to manage a demanding workload in a fast-paced environment
- Excellent resource planning and administration skills
- The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
- Career development opportunities
- Employee Assistance – access to a range of support and advice by telephone and via a mobile phone app
- Free Personal Trainer group sessions after work every Thursday
- Hampers at Christmas
This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Scheduler/Controller in Houghton Regis employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler/Controller in Houghton Regis
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Scheduler/Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and team management. Think about examples from your past experiences that showcase your communication and problem-solving skills, as these are key for the role.
✨Tip Number 3
Showcase your organisational skills by creating a personal project that demonstrates your ability to manage multiple tasks. This could be anything from planning an event to coordinating a community service project—just make sure it highlights your strengths!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Scheduler/Controller in Houghton Regis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling and managing teams. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed tradespeople and liaised with clients. Let us see your personality and passion for the role!
Show Off Your Communication Skills: Since communication is key for this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or the way you structure your application, let us know you can keep everyone in the loop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Gilmartins
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Scheduler/Controller role. Familiarise yourself with the responsibilities, especially around communication and organisation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to discuss your communication style. Think of examples where you've effectively communicated with team members or clients, especially in a fast-paced environment. This will highlight your ability to manage relationships and keep everyone informed.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've tackled challenges in scheduling or resource allocation. Employers love candidates who can think on their feet, so having a few solid examples ready will set you apart from the competition.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.