At a Glance
- Tasks: Lead a team of tradespeople and manage daily schedules for property repairs.
- Company: Dynamic social housing organisation focused on excellent customer care.
- Benefits: Career development, employee assistance, and festive hampers.
- Other info: Fast-paced environment with opportunities for career progression.
- Why this job: Make a real difference in the community while enjoying a rewarding and varied role.
- Qualifications: Strong communication skills and experience in scheduling or similar roles.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for experienced Engineer Schedulers (Controllers) to work in office, based in Hertford. The role is to lead a team of 5-15 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities:
- Running daily schedules for team of 5-15 trade Operatives (electricians, plumbers, etc)
- Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
- Arranging parts or materials for click/collect where not available from usual suppliers
- Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
- Excellent communication and listening skills
- Ability to multi-task to manage a demanding workload in a fast-paced environment
- Excellent resource planning and administration skills
- The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
- Career development opportunities
- Employee Assistance access to a range of support and advice by telephone and via a mobile phone app
- Hamper at Christmas
This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Scheduler / Route Planner in Hertford employer: Gilmartins
As an employer, we pride ourselves on fostering a supportive and dynamic work environment in Hertford, where our Scheduler / Route Planner role offers not only job satisfaction but also ample opportunities for career progression. Our commitment to excellent customer care is matched by our dedication to employee well-being, providing benefits such as an Employee Assistance programme and festive hampers, ensuring that our team feels valued and motivated in their fast-paced roles.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler / Route Planner in Hertford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Gilmartins and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Gilmartins!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Gilmartins keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Scheduler / Route Planner in Hertford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Gilmartins:This is your chance to really connect with the team at Gilmartins. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Gilmartins
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Gilmartins.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Gilmartins that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Gilmartins. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
