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- Tasks: Manage and book the Voids process for empty properties from start to finish.
- Company: Join a dedicated team in social housing with a focus on customer care.
- Benefits: Career development, free personal training sessions, and festive hampers.
- Why this job: Make a real difference in the community while enjoying a rewarding career.
- Qualifications: Organised, self-starter with strong communication and MS Office skills.
- Other info: Fast-paced environment with opportunities for growth and extra pay for overtime.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a Voids Administrator to work in our Head Office in Houghton Regis. The role is to manage and book the Voids (empty properties for re-let) process from end to end. Our ideal person will have either worked in lettings or have previous experience of voids. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities
- Liaising with the client's Voids team to book void property inspections.
- Scheduling tradespeople on our system (training provided) to carry out the work.
- Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post-completion.
- Raising job orders.
- Invoicing jobs.
Essential Skills / Experience For This Role
- Highly organised.
- Excellent time management.
- Self-starter who is able to manage own time and priorities.
- Excellent communication skills both verbal and written.
- Excellent MS Office skills especially Excel and Outlook.
Company Benefits
- Excellent career development opportunities.
- Employee Assistance.
- Free group Personal Trainer sessions after work every Thursday.
- Hamper at Christmas.
This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Voids Administrator in Dunstable employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Administrator in Dunstable
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work with voids. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of voids management. Familiarise yourself with common challenges and solutions in the field. This will show you're not just interested, but genuinely passionate about the role.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This is key for a Voids Administrator, so let them see you can juggle responsibilities like a champ.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Voids Administrator in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings or voids. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in social housing and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Organisational Skills: Since the role requires excellent time management and organisation, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love a self-starter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gilmartins
✨Know Your Voids
Make sure you understand the voids process inside and out. Brush up on your knowledge of lettings and social housing, as well as any relevant legislation. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Show Off Your Organisation Skills
As a Voids Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your time management skills.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would liaise with clients or tradespeople, so think about how you can demonstrate your verbal and written communication skills during the interview.
✨Excel at Excel
Since the job requires strong MS Office skills, especially Excel, brush up on your spreadsheet abilities. Be ready to discuss how you've used Excel in previous roles, whether it's for scheduling, invoicing, or data management. If possible, prepare to showcase your skills with a quick example or two.
