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- Tasks: Lead a team of tradespeople and manage property repair schedules.
- Company: Dynamic social housing organisation focused on customer care.
- Benefits: Career development, free personal training, and festive hampers.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong communication, multitasking, and resource planning skills required.
- Other info: Fast-paced environment with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of 5-6 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
Main Responsibilities:
- Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
- Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
- Arranging parts or materials for click/collect where not available from usual suppliers
- Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
- Excellent communication and listening skills
- Ability to multi-task to manage a demanding workload in a fast-paced environment
- Excellent resource planning and administration skills
- The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
- Career development opportunities
- Employee Assistance access to a range of support and advice by telephone and via a mobile phone app
- Free Personal Trainer group sessions after work every Thursday
- Hamper at Christmas
This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.
Scheduler/Controller in Dunstable employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler/Controller in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in scheduling or social housing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your communication and problem-solving skills. Think of examples from your past experiences where you successfully managed a team or resolved a tricky situation. We want to see how you handle the fast-paced environment!
✨Tip Number 3
Showcase your organisational skills! During the interview, be ready to discuss how you would manage daily schedules and allocate tasks to tradespeople. We love hearing about your strategies for keeping everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and contributing to our mission of providing top-notch customer care.
We think you need these skills to ace Scheduler/Controller in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduler/Controller role. Highlight your experience in managing teams and scheduling tasks, as well as any relevant skills like communication and organisation. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in social housing and how your previous experience aligns with the responsibilities of the role. Let us know what makes you the perfect fit for our team.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved problems or managed a demanding workload. We love candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Gilmartins
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Scheduler/Controller role. Familiarise yourself with the responsibilities, such as managing a team of tradespeople and liaising with tenants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you had to liaise with different stakeholders or resolve conflicts. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to think on your feet and manage multiple tasks efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
