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- Tasks: Plan and allocate reactive repair jobs efficiently for a large team of operatives.
- Company: Join a dynamic organisation focused on domestic repairs with a strong team culture.
- Benefits: Competitive salary, career progression, and the chance to make a real impact.
- Why this job: Take charge of scheduling and improve productivity in a fast-paced environment.
- Qualifications: Experience in scheduling or planning within domestic repairs and strong IT skills.
- Other info: Opportunity for clear progression into senior roles and influence over operations.
We are looking for an experienced Reactive Repairs Scheduler/Planner to take ownership of forward planning for a large domestic repairs operation. This role is primarily about planning ahead, reviewing jobs as they are raised on the schedule board, allocating them to the correct trade, and building efficient workloads across a large team of 30-40 trade operatives. While there will be some re-planning during the day, the emphasis is on getting the plan right in advance so the operation runs smoothly.
This is a key control role within a fast-paced reactive repairs environment, suited to someone who understands trade allocation, geography, and productivity at scale.
The Role
The purpose of the role is to turn incoming reactive repair orders into structured, efficient schedules before the day starts. You will review repair details, identify the correct trade, group jobs geographically, and build balanced workloads that maximise output and minimise wasted travel time. You will also respond to changes on the day, such as emergencies, access issues, or cancellations, but the success of the role is measured by how well the work is planned before operatives arrive on site.
Key Responsibilities
- Forward planning reactive repair jobs as they are raised on the schedule board
- Allocating work to the correct trade across a team of 30-40 operatives
- Grouping jobs geographically to maximise productivity and reduce travel time
- Building balanced daily workloads based on trade, location, and availability
- Reviewing job information to ensure correct trade attendance first time
- Making limited re-planning adjustments during the day where required
- Maintaining accurate schedules and updates on the job management system
- Monitoring workload coverage and flagging capacity or skill gaps in advance
- Working closely with supervisors and operations teams to keep plans aligned
Essential Skills & Experience
- Proven experience in reactive domestic repairs scheduling or planning
- Strong understanding of trade allocation and repair triage
- Ability to plan efficiently for large operative teams
- Excellent administration and IT skills, with strong attention to detail
- Confident working with scheduling boards, job systems, and mapping tools
- Able to think geographically and strategically, not just reactively
- Calm, organised, and comfortable working under pressure
Why This Role?
- A senior scheduling role with real influence over productivity
- Focus on forward planning, not constant firefighting
- Opportunity to work at scale within a large repairs operation
- Clear progression into senior planning, operations, or performance roles
If you enjoy building smart schedules, planning ahead, and making reactive repairs work efficiently at scale, this role offers responsibility, visibility, and impact.
Reactive Repairs - Scheduler Planner in Dunstable employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Repairs - Scheduler Planner in Dunstable
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail down your responses. Focus on showcasing your experience in scheduling and planning, especially in reactive repairs.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up where necessary. A simple email to check in can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It shows you're serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Reactive Repairs - Scheduler Planner in Dunstable
Some tips for your application 🫡
Show Off Your Planning Skills: When you're writing your application, make sure to highlight your experience in scheduling and planning. We want to see how you've successfully managed workloads and allocated trades in previous roles. Use specific examples to demonstrate your skills!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure that your job history is clearly laid out. We appreciate a well-organised application just as much as we do a well-organised schedule!
Know Your Geography: Since this role involves grouping jobs geographically, it’s a good idea to mention any relevant experience you have with geographical planning. If you've used mapping tools or have a knack for understanding locations, let us know in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Gilmartins
✨Know Your Scheduling Tools
Familiarise yourself with the scheduling boards and job management systems mentioned in the job description. Being able to demonstrate your proficiency with these tools will show that you can hit the ground running.
✨Understand Trade Allocation
Brush up on your knowledge of trade allocation and repair triage. Be prepared to discuss how you would approach grouping jobs geographically and balancing workloads, as this is crucial for the role.
✨Showcase Your Planning Skills
Prepare examples from your past experience where you successfully planned ahead for large teams. Highlight any specific strategies you used to maximise productivity and minimise wasted travel time.
✨Stay Calm Under Pressure
Since the role involves responding to emergencies and changes, be ready to share how you handle pressure. Discuss any situations where you had to adapt quickly while maintaining a clear focus on the overall plan.
