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- Tasks: Manage legal disrepair cases in social housing, ensuring timely resolutions and strong resident relationships.
- Company: Join a reputable contractor focused on impactful social housing projects.
- Benefits: Competitive salary, benefits package, and the chance to make a real difference.
- Why this job: Lead the disrepair process and shape outcomes that matter to residents.
- Qualifications: Experience in managing disrepair cases and strong communication skills required.
- Other info: Opportunity to work in a dynamic environment with a focus on accountability and transparency.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Disrepair Manager to take ownership of legal disrepair cases within a social housing environment, working on behalf of a main contractor delivering responsive and planned maintenance services. This is a hands-on, commercially aware role with responsibility for driving disrepair cases through to resolution, ensuring works are raised, managed, completed, and evidenced correctly while maintaining strong relationships with residents and clients.
You will act as the central point of coordination between residents, legal teams, internal operational teams, and the client ensuring cases are progressed efficiently, risks are controlled, and outcomes are delivered in line with contractual and legal requirements.
Key Responsibilities- Take end-to-end ownership of legal disrepair cases from notification through to resolution
- Liaise directly with residents, surveyors, solicitors, and internal teams to progress cases
- Ensure disrepair works are correctly scoped, raised, prioritised, and managed through to completion
- Monitor and manage case timelines, ensuring compliance with legal obligations and agreed programmes
- Maintain accurate case records, evidence packs, and audit trails suitable for legal scrutiny
- Proactively identify risks, delays, or blockers and drive corrective action
- Provide regular, clear updates to the client on case progress, performance, and emerging issues
- Work closely with operational teams to ensure works are delivered right first time
- Support the reduction of legal exposure, compensation, and associated costs
- Ensure all activity aligns with health & safety, safeguarding, and compliance requirements
- Proven experience managing legal disrepair cases within social housing
- Strong understanding of social housing repairs, maintenance processes, and compliance
- Experience working for a main contractor or housing provider
- Confident communicator with the ability to engage residents, clients, and legal stakeholders
- Highly organised with strong attention to detail and case management capability
- Able to challenge constructively, prioritise effectively, and work under pressure
- Commercially aware, with a focus on outcomes and risk mitigation
- Knowledge of current housing legislation and regulatory requirements
- Experience working alongside solicitors, surveyors, or expert witnesses
- Familiarity with repairs management systems and performance reporting
- Work on high-profile social housing contracts with real impact on residents' homes
- Be trusted to lead and shape the disrepair process, not just administer it
- Join a contractor that values accountability, transparency, and delivery
- Competitive salary and benefits package
Disrepair Manager - Social Housing in Dunstable employer: Gilmartins
Contact Detail:
Gilmartins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Manager - Social Housing in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Disrepair Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of legal disrepair cases and social housing regulations. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing disrepair cases. Use specific examples to demonstrate how you've driven cases to resolution and maintained strong relationships with residents.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Disrepair Manager - Social Housing in Dunstable
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience managing legal disrepair cases in social housing. We want to see how you've taken ownership of similar situations and driven them to resolution, so don’t hold back on the details!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that gets straight to the heart of your skills and experiences without unnecessary fluff.
Tailor Your Application: Take the time to tailor your application to our job description. Mention specific responsibilities and skills we’re looking for, like your understanding of compliance and case management. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Gilmartins
✨Know Your Stuff
Make sure you brush up on your knowledge of legal disrepair cases and social housing processes. Familiarise yourself with current housing legislation and compliance requirements, as this will show that you're not just a candidate, but someone who understands the landscape.
✨Showcase Your Communication Skills
As a Disrepair Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with residents, clients, and legal teams in the past. This will demonstrate your ability to engage and manage relationships, which is crucial for the role.
✨Be Organised and Detail-Oriented
Highlight your case management skills by discussing how you keep track of timelines, evidence packs, and audit trails. Bring examples of how you've successfully managed multiple cases simultaneously while ensuring compliance with legal obligations.
✨Prepare for Problem-Solving
Expect questions about how you've identified risks or delays in previous roles and the corrective actions you took. Be ready to discuss specific scenarios where you had to think on your feet and drive cases to resolution, showcasing your proactive approach.
