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- Tasks: Support the management of rental properties and ensure smooth experiences for all parties involved.
- Company: Established residential property business near East Oxford with a supportive team.
- Benefits: Long-term career development opportunities in the property industry.
- Other info: Professional and team-oriented culture with a focus on growth.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Experience in lettings or customer service is a plus, but not essential.
The predicted salary is between 25000 - 30000 £ per year.
A well-established residential property business based near East Oxford is seeking a proactive and customer‑focused Lettings Administrator to join its busy team. The successful candidate will play a key role in supporting the day‑to‑day management of rental properties, ensuring a smooth experience for landlords, tenants and contractors alike. This position would suit someone who thrives in a fast‑paced environment and enjoys delivering excellent customer service.
Key Responsibilities
- Managing tenancy administration and associated paperwork
- Coordinating property inspections, check‑ins and check‑outs
- Responding to enquiries by phone, email and in person
- Liaising with landlords, tenants, contractors and suppliers
- Organising maintenance works and monitoring progress
- Maintaining accurate property records and compliance documentation
- Processing rental payments and updating internal systems
- Supporting the wider office team with general administration duties
About you
- Previous experience in lettings, property administration or customer service preferred but not essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Professional, reliable and team-oriented approach
This is a fantastic opportunity to join a professional and supportive business offering long-term career development within the property industry.
Lettings Administrator in Oxford employer: Gill Cooke Personnel Ltd T/A The Recruitment Group
Contact Detail:
Gill Cooke Personnel Ltd T/A The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property industry. You never know who might have a lead on a Lettings Administrator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Lettings Administrator, you'll need to interact with landlords, tenants, and contractors. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lettings Administrator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Lettings Administrator role and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves liaising with landlords, tenants, and contractors, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Gill Cooke Personnel Ltd T/A The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and lettings. Brush up on common terminology and processes, like tenancy agreements and property inspections. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to providing a smooth experience for landlords and tenants.
✨Be Organised
As a Lettings Administrator, you'll need to juggle multiple tasks at once. Bring a notepad or a digital device to jot down important points during the interview. This shows that you’re organised and can handle the fast-paced environment they’re looking for.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company culture, or how they measure success in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.