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- Tasks: Provide top-notch customer service and manage orders using SAP and Excel.
- Company: Join a busy team in a dynamic office environment near Banbury.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive team atmosphere.
- Other info: Transport needed due to rural location; no two days will be the same!
- Why this job: Perfect for those who thrive in fast-paced settings and love helping customers.
- Qualifications: Strong IT skills, excellent communication, and a proactive team player attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a motivated and organised Customer Services Administrator to join our clients busy team based on the outskirts of Banbury. In this role, you will provide excellent customer service, processing orders using SAP and Excel, handling customer enquiries, and supporting the sales team. You’ll liaise with internal departments including purchasing, transport, and accounts to ensure smooth order fulfilment.
Key responsibilities:
- Processing and managing customer orders accurately
- Handling enquiries, amendments, and complaints
- Maintaining customer records
- Supporting the sales team with administrative tasks
About you:
- Strong IT skills (Excel & Microsoft Office essential; SAP desirable)
- Excellent communication and attention to detail
- Able to work under pressure and meet deadlines
- A proactive team player with a flexible approach
This role would suit someone with first class communication skills who enjoys working in a busy office where no two days are the same. Transport is required due to rural location.
Customer Service Administrator in Oxford employer: Gill Cooke Personnel Ltd T/A The Recruitment Group
Contact Detail:
Gill Cooke Personnel Ltd T/A The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Oxford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, especially in customer service and IT, can benefit the team.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or how they handle customer complaints shows that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Customer Services Administrator role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, and let your personality come through.
Show Off Your IT Skills: Since strong IT skills are essential for this role, make sure to mention your proficiency in Excel and Microsoft Office. If you have experience with SAP, definitely highlight that too! We love seeing candidates who are tech-savvy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Gill Cooke Personnel Ltd T/A The Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP and Excel before the interview. Familiarise yourself with common customer service scenarios and how you would handle them, as this will show that you're proactive and ready to tackle the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer enquiries or complaints in the past to demonstrate your skills.
✨Be a Team Player
Highlight your ability to work collaboratively with different departments. Think of specific instances where you’ve supported a team or liaised with others to achieve a common goal, as this will resonate well with the interviewers.
✨Stay Calm Under Pressure
Prepare for questions about how you manage stress and deadlines. Consider sharing a story where you successfully navigated a busy period or resolved a challenging situation, showcasing your ability to thrive in a fast-paced environment.