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- Tasks: Support the management of rental properties and ensure smooth experiences for all parties involved.
- Company: Established residential property business with a supportive team culture.
- Benefits: Long-term career development opportunities in the property industry.
- Other info: Professional and reliable team-oriented approach is key to success.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Customer service experience preferred but not essential; strong communication skills required.
A well-established residential property business based near East Oxford are seeking a proactive and customer-focused Lettings Administrator to join its busy team. The successful candidate will play a key role in supporting the day-to-day management of rental properties, ensuring a smooth experience for landlords, tenants and contractors alike. This position would suit someone who thrives in a fast-paced environment and enjoys delivering excellent customer service.
Key Responsibilities:
- Managing tenancy administration and associated paperwork
- Coordinating property inspections, check-ins and check-outs
- Responding to enquiries by phone, email and in person
- Liaising with landlords, tenants, contractors and suppliers
- Organising maintenance works and monitoring progress
- Maintaining accurate property records and compliance documentation
- Processing rental payments and updating internal systems
- Supporting the wider office team with general administration duties
About you:
- Previous experience in lettings, property administration or customer service preferred but not essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Professional, reliable and team-oriented approach
This is a fantastic opportunity to join a professional and supportive business offering long-term career development within the property industry.
Lettings Administrator in Cowley employer: Gill Cooke Personnel Ltd T/A The Recruitment Group
Contact Detail:
Gill Cooke Personnel Ltd T/A The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Cowley
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills. As a Lettings Administrator, you'll be chatting with landlords, tenants, and contractors all day. Role-play common scenarios with a friend to boost your confidence and polish your responses.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will help demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lettings Administrator in Cowley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Lettings Administrator role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves liaising with landlords, tenants, and contractors, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Gill Cooke Personnel Ltd T/A The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Lettings Administrator. Brush up on tenancy administration, property inspections, and customer service skills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with landlords, tenants, and contractors, be prepared to demonstrate your excellent communication abilities. Think of examples from your past experiences where you successfully handled enquiries or resolved issues, as this will highlight your customer-focused approach.
✨Be Organised
Attention to detail is crucial for a Lettings Administrator. Bring along any relevant documents that showcase your organisational skills, like previous work samples or a portfolio. During the interview, mention how you keep track of multiple tasks and ensure compliance with documentation.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities within the property industry. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.