Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster
Guest Experience Coordinator – Luxury Dining Front Desk

Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster

City of Westminster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage reservations and welcome guests in a luxury dining setting.
  • Company: Leading dining venue in London known for exceptional guest experiences.
  • Benefits: Competitive salary, tips, and opportunities for career advancement.
  • Why this job: Engage with VIPs and be part of a dynamic front-of-house team.
  • Qualifications: Previous high-end hospitality experience and strong communication skills.
  • Other info: Fast-paced environment with a focus on delivering outstanding service.

The predicted salary is between 36000 - 60000 £ per year.

A leading dining venue in London is seeking a professional and friendly Receptionist to manage reservations and welcome guests. Candidates should have previous high-end hospitality experience and skills in reservation systems like SevenRooms and OpenTable. This full-time position requires excellent customer service and communication skills, with the ability to thrive in a fast-paced environment. You will engage with VIPs and contribute to seamless front-of-house operations.

Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster employer: Gilgamesh London

As a premier dining venue in London, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional service and employee growth. Our team enjoys competitive benefits, ongoing training opportunities, and the chance to engage with a diverse clientele, including VIPs, all while working in a dynamic and luxurious environment that enhances both personal and professional development.
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Contact Detail:

Gilgamesh London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Guest Experience Coordinator role!

Tip Number 2

Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face at the front desk. This will help you feel more confident and ready to impress those VIPs with your customer service skills.

Tip Number 3

Show off your tech skills! Familiarise yourself with reservation systems like SevenRooms and OpenTable. Being able to demonstrate your knowledge of these tools during the interview can really set you apart from other candidates.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles like the Guest Experience Coordinator. Plus, it shows you're serious about joining our team and ready to contribute to our luxury dining experience.

We think you need these skills to ace Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster

Customer Service Skills
Communication Skills
Reservation Systems (SevenRooms, OpenTable)
High-End Hospitality Experience
Fast-Paced Environment Adaptability
Guest Engagement
Front-of-House Operations
Professionalism

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous high-end hospitality experience in your application. We want to see how you've managed reservations and welcomed guests in similar settings, so don’t hold back!

Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific skills related to reservation systems like SevenRooms and OpenTable, as we’re keen on candidates who can hit the ground running.

Be Personable: Since this role is all about guest experience, let your personality shine through in your written application. We love friendly and professional vibes, so don’t be afraid to show us who you are!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Gilgamesh London

Know Your Reservation Systems

Familiarise yourself with reservation systems like SevenRooms and OpenTable. Be ready to discuss your experience with these tools and how you've used them to enhance guest experiences in previous roles.

Showcase Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in high-end settings. Think about specific situations where you went above and beyond for a guest, as this will demonstrate your ability to thrive in a luxury dining environment.

Practice Your Communication Style

Since you'll be engaging with VIPs, practice your communication skills. Role-play common scenarios you might encounter at the front desk, focusing on maintaining a friendly and professional tone while managing reservations and guest inquiries.

Embrace the Fast-Paced Environment

Be ready to discuss how you handle pressure and multitasking. Share examples from your past experiences where you successfully managed multiple tasks simultaneously, ensuring that guests felt valued and attended to at all times.

Guest Experience Coordinator – Luxury Dining Front Desk in City of Westminster
Gilgamesh London
Location: City of Westminster

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