Sr. HRSS Benefits & Compensation Specialist

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

The HRSS Total Rewards Analyst is responsible for supporting the day-to-day operational activities related to employee benefits and some compensation programs across EMEA. This position may support the execution of compensation processes such as retention bonuses, off-cycle promotions, and salary adjustments. This role involves analyzing data, and providing recommendations to ensure the organization’s compensation and benefits program remains compliant and aligned with business objectives. This role supports the administration of employee benefits, compensation, and retirement/pension. These programs include medical, dental, vision, pension, and deferred comp plans and employee incentives. This position will work closely with the HR COE’s and Payroll teams to ensure seamless administration and communication of benefits and compensation programs for employees. The analyst is a subject matter expert in the day-to-day operations of total rewards programs, vendor administration, plan analysis, benchmarking, and reporting. They also play a crucial role in compliance and regulatory adherence, ensuring plan documents remain up to date and align with current and future legal requirements. This position is responsible for managing and analyzing data trends to optimize benefits offerings and provide support to Total Rewards programs and other HR initiatives, as required.

Essential Duties & Job Functions:

• Benefits and Compensation Administration: Supports the development, administration and execution of benefit programs including health, welfare, retirement, pension, and wellbeing offerings across the EMEA region.
• Implements and manages the day-to-day operations of benefits programs, including health insurance, financial wellbeing plans, plan enrollments and contributions.
• Supports benefits audits and ensures compliance with regional and specific country regulations.
• Ensures the accuracy and compliance of all benefits-related filings.
• Assist with the organization’s retirement plan including audits, ongoing compliance, non-discrimination testing, and plan review.
• Leads process of monthly benefits accruals/invoices & variance and other related reporting.
• Investigates escalated benefit issues, conducts root cause analyses, recommends, and implements solutions.
• Provides training, education, and engaging and clear communications to employees (e.g. financial wellbeing education sessions, virtual health fairs, and event coordination as required).
• Assist employees regarding benefits claim issues and plan changes.
• Manage benefit content across online portals, plan sponsor websites, third-party administrator(s) enrollment webpage, and reviews regularly for accuracy.
• Maintain benefits plans and literature in HRIS, ServiceNow Portal, external total rewards portal, employee benefits portal and company intranet sites.
• Oversee annual enrollment processes, including communications, vendor coordination, and employee education.
• Respond to Tier 2 escalated benefits inquiries from managers and employees on plan provisions, benefits enrollments, life status changes and other general inquiries.
• Assist in preparing standard or ad hoc benefits and compensation reports.
• Data Analysis and Reporting: Gathers, analyzes, and interprets data related to compensation and benefits data to identify trends and make recommendations.
• Develops and maintains reports and presentations for leadership.
• Collaborate with COEs on monitoring and reporting out on the effectiveness of compensation and benefits programs for enhancement opportunities.
• Compliance and Policy Development: Ensure compliance local and country specific legal requirements by studying existing and new legislation, obtaining qualified opinions, enforcing adherence to requirements, and advising management on needed actions.
• Ensure compensation and benefits programs comply with local regulations and align with the agreements of each country's works councils.
• Partner with COEs to develop and update compensation and benefits policies and procedures.
• Stay informed about industry trends and best practices, recommending enhancements accordingly.

Knowledge, Experience, and Skills:

• Experience administering compensation & benefits programs.
• Experience within a controlled group structure.
• Working knowledge of general employment laws, regulations, and individual countries compliance requirements.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and discretion in handling confidential information.
• Thorough knowledge of employment-related laws and regulations related to employee benefits.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HCM systems, CRMs and talent management systems.
• Strong interpersonal, verbal, and written communication skills; Ability to operate effectively and proactively with a customer focus and employee experience mindset.
• Strong organizational skills and attention to detail and the ability to manage multiple priorities.
• Ability to interpret guidelines, policies, and complex state or federal regulations to provide guidance to all levels.
• Ability to gather and analyze data to identify critical issues and make independent decisions; perform duties with accuracy and attention to detail; Able to handle sensitive and confidential information appropriately.
• Strong presentation skills; with experience developing and delivering training modules or programs.
• Experience collaborating with cross-functional teams, including HRBPs, Total Rewards, Payroll, and Legal.

Basic Qualifications:

• High School and consolidated experience OR associate degree and consolidated experience OR Bachelor’s Degree and consolidated experience OR Masters’ Degree and consolidated experience.
• Extensive HR or HR Shared Services experience.
• Strong verbal, written interpersonal, and telephone communication skills are required.
• Must possess strong Microsoft PowerPoint, Excel, Word, and Outlook skills.
• Good stakeholder relationship management skills.
• Experience with case management tools (especially ServiceNow).
• Knowledge and experience of HR policies in EMEA is a must.

Preferred Qualifications:

• HR Qualification desirable (but not essential).
• Customer Service experience is preferred.

Job Environment:

Office-based role requiring a minimum of three days per week on-site attendance.