Analyst, Customer Routing

Analyst, Customer Routing

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Gildan Yarns

At a Glance

  • Tasks: Support customer routing and compliance for major retail accounts.
  • Company: Gildan, a leading apparel manufacturer with a commitment to sustainability.
  • Benefits: Attractive benefits, mentorship, and continuous development opportunities.
  • Other info: Dynamic work environment with opportunities for career growth.
  • Why this job: Join a diverse team and make a real impact in supply chain management.
  • Qualifications: Bachelor's degree in Supply Chain/Logistics and 3 years of relevant experience.

The predicted salary is between 30000 - 40000 £ per year.

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan, Hanes, Comfort Colors, American Apparel, ALLPROTM, GOLDTOE, Peds, Bali, Playtex, Maidenform, Bonds, as well as Champion which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada. Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy.

The Customer Routing Analyst is required to support all routing and customer compliance for Retail. The position sits within the Planning and Scheduling Department, reporting directly to the Manager, Customer Routing.

The role
  • Assist in supporting major accounts (i.e., contact accounts regarding delayed carrier pickups, communicate with sales regarding routing issues, etc.)
  • Adhere to customer specific routing guides to ensure compliance by routing and distribution teams for assigned accounts.
  • Work with internal teams to prioritize receipt of product given account specific routing requirements, considering processing and order timing.
  • Maintain routing table updates and ongoing maintenance.
  • Organize and maintain current vendor routing guides.
  • Assist DC Logistics Clerks to handle certain customer specific requirements during and after the shipment has been processed.
  • Route and communicate via certain customer specific routing portals.
  • Follow up and assist in troubleshooting shipping issues (i.e. picking/packing errors, delays, misguided freight, label issues, chargeback/penalties, etc).
The requirements
  • Bachelor's Degree in Supply Chain/Logistics or any related discipline
  • At least 3 years' experience in a supply chain or related environment
  • Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Expressed problem solving skill; able to gather and analyze information at a high level
  • Excellent verbal and written communication skill
  • Ability to speak and present information in a clear concise way in front of customers
  • Proven ability to prioritize information, work activities, use of time, resources
  • Ability to work in a team-based environment
  • High level of interpersonal skill and professionalism required
  • Ability to work under demanding deadlines
What’s in it for you?
  • Join a publicly traded company dual-listed on NYSE and TSX with great potential
  • Be part of a workplace where meaningful connections and teamwork are celebrated
  • From local to international, be ready to work alongside a diverse group of colleagues
  • Benefit from mentorship and continuous development opportunities
  • Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you. We thank all applicants for their interest, however, only those selected for interviews will be contacted.

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.

What are you waiting for? Apply now.

Analyst, Customer Routing employer: Gildan Yarns

Gildan is an exceptional employer that fosters a collaborative and inclusive work environment, where employees are encouraged to build meaningful connections and thrive in their careers. With a strong commitment to employee development, Gildan offers continuous mentorship and attractive benefits packages, making it an ideal place for professionals in the supply chain and logistics field to grow and succeed. Located in Christ Church, this role provides the unique opportunity to be part of a globally recognised company dedicated to sustainability and ethical practices.

Gildan Yarns

Contact Details:

Gildan Yarns Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Analyst, Customer Routing

Join Supply Chain Meetups

Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.

Show Off Your Skills on LinkedIn

Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.

Engage with Supply Chain Communities

Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.

Apply through Our Website

When you spot a position at Gildan Yarns, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Analyst, Customer Routing.

We think you need these skills to ace Analyst, Customer Routing

Supply Chain Management
Logistics Coordination
Customer Compliance
Routing and Distribution Knowledge
Microsoft Excel
Problem-Solving Skills
Verbal Communication Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!

Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.

Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Gildan Yarns. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!

Research and Reflect:Before you apply, take some time to research Gildan Yarns and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!

How to prepare for a job interview at Gildan Yarns

Know Your Basics in Supply Chain Management

Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!

Show Off Your Analytical Skills

Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!

Highlight Your Teamwork and Project Management Skills

In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Gildan Yarns.

Research Specific Challenges Faced by Gildan Yarns

Look into any unique supply chain challenges Gildan Yarns might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!