BDM Co-ordinator

Company Description

Gilcrest Manufacturing Ltd is a specialist producer of high-quality composite panels for cleanrooms, controlled environments, and a range of other industries. Its flagship product, the FM-Approved Puracore aluminium honeycomb panel, is trusted by global leaders such as Rolls‑Royce, Pfizer, and GSK for durability, reliability, and consistent performance. Gilcrest also serves diverse sectors and project scales through its Puracoustic and Customised by Gilcrest product ranges, offering tailored solutions to specific project requirements. With an efficient supply chain, global reach, and extensive certifications and accreditations, the company is committed to timely delivery, strict industry standards, and excellent customer satisfaction.

Role Description

The BDM Co-ordinator is a full-time, on-site role based in the Greater Bristol Area, United Kingdom. This role supports the Business Development Manager and wider commercial team by managing enquiries, preparing quotations, and maintaining accurate records in CRM and other sales systems. Day-to-day tasks include coordinating with internal departments on project requirements, following up leads, scheduling meetings, and assisting with tender and proposal documentation. The BDM Co-ordinator will also help prepare sales reports, track key metrics, and ensure smooth communication with customers and prospects. The role involves contributing to marketing and business development activities, such as updating sales materials and supporting customer presentations.

Qualifications

• Strong organisational and administrative skills, including CRM management, data entry accuracy, and document control.
• Effective communication skills, with the ability to handle customer enquiries, coordinate with internal teams, and write clear emails and reports.
• Basic sales and business development understanding, including lead follow-up, quotation preparation, and pipeline tracking.
• Proficiency with standard office software (e.g., MS Office suite, especially Excel and Outlook) and willingness to learn new systems.
• Ability to prioritise tasks, manage deadlines, and work methodically in a fast-paced commercial environment.
• Previous experience in a sales support, customer service, or coordination role, ideally within manufacturing or construction, is beneficial.
• Knowledge of or interest in cleanroom, controlled environment, or building products sectors is an advantage.
• Relevant education or training in business, administration, or a related field, or equivalent practical experience.