Senior Account Manager

Senior Account Manager

Scotland Full-Time 32000 - 48000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client accounts and manage direct marketing campaigns with a focus on excellence.
  • Company: Join a dynamic marketing agency in Edinburgh, known for creativity and growth.
  • Benefits: Enjoy a competitive salary of up to ÂŁ40,000 plus benefits and opportunities for personal development.
  • Why this job: This role offers a chance to elevate your career while making a real impact in marketing.
  • Qualifications: You need a degree in marketing/business and at least 3 years of agency account management experience.
  • Other info: Must be eligible to work in the UK and willing to relocate to Scotland if not currently residing there.

The predicted salary is between 32000 - 48000 ÂŁ per year.

Gilchrist Recruitment is a recruitment partner currently working with a brilliant, growing Edinburgh based marketing/design/direct mail agency. Based in the Edinburgh office 3 days/week, you will currently live within the vicinity and have full UK work visa without restriction. This is a new role within a well-established design/direct marketing agency based in Edinburgh city centre. This may be an excellent opportunity for an existing Account Manager to take a step up, or an existing Senior Account Manager who is looking for a new challenge. Please note that you will have to travel around once per month and it will be necessary to stay overnight (within the UK).

As a Senior Account Manager, your main aim is to ensure high level, proactive and efficient account management services are provided to clients. The post holder will oversee work within the team ensuring high standards are achieved and maintained. The Senior Account Manager will act as a main point of contact within the business ensuring client objectives are met and exceeded through end-to-end project management for direct marketing services. This key role will effectively make decisions with the bigger picture in mind and also contribute to achieving the company’s overall business objectives. You will manage some junior personnel.

Key Responsibilities:

  • Responsible for the day-to-day management of multiple client accounts and direct marketing campaigns, acting as the face of the agency when engaging with clients.
  • Managing and coordinating the delivery of client direct mail/marketing activity in line with agreed timescales and budgets.
  • Efficiently manage client campaigns from brief to delivery, for example, interpreting client briefs, negotiating supplier quotes and ensuring profitability of each project within business KPIs and targets and upselling additional services where appropriate.
  • Regular engagement with external suppliers, providing relevant briefing with regards to the end-to-end campaign management cycle.
  • Responsible for the preparation and presentation of client industry insights.
  • Supporting new business opportunities through quote generation and presentations to the client.
  • Implement reports and other analysis where necessary to recommend and develop appropriate marketing strategies and improvements/cost savings.
  • Propose alternative design and production routes to clients by proactively feeding back suggestions ensuring longevity and alignment to the client’s strategy and expectations.
  • Developing and maintaining long term relationships with clients and suppliers adapting your style and delivery of communication where appropriate.
  • Using knowledge and expertise to proactively anticipate and mitigate any potential issues arising within a project.
  • Communicate and collaborate with the team and suppliers to efficiently exceed the client’s needs.
  • Line management and development of direct reports.
  • Ensuring compliance with the agency’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.
  • Engaging with the company’s appraisal process, and demonstrate commitment to our values, behaviours and your continuous personal development.
  • Performing other reasonable duties and/or projects as directed by your line manager.

To be considered for this amazing opportunity, you will possess:

  • A degree in marketing/business/similar.
  • A minimum of 3 years experience of Account Management within an agency environment.
  • Experience of design for print/direct mail/direct marketing.
  • Print production experience/knowledge would be a plus.
  • Knowledge in delivery of campaign from brief, negotiations and final delivery.
  • Strong communicator in all formats and competent in building professional relationships at all levels.
  • Ability to work under pressure and prioritise workload effectively.
  • Competent in the interpretation of client briefs and solutions for them.
  • Ability to be proactive and work well in a team environment.
  • Have an eye for detail and a high level of accuracy in all aspects of work.
  • Proven track record in providing first-class customer care and service delivery within a similar role.
  • Self-motivated, with a confident approach to projects, comfortable asking questions in order to develop solutions and meet requirements.
  • Ability to manage, prioritise and delegate workload effectively.
  • Experience within direct marketing, campaign management and project management.
  • Experience of working with and understanding client and production briefs.
  • Experience in planning, managing and embedding campaigns.
  • Proven track record in providing first-class customer care and service delivery within a similar role, ensuring budget and timescales are met.
  • Experience in managing people/mentorship of junior members of staff.

Salary to ÂŁ40,000 + benefits.

FURTHER IMPORTANT INFORMATION: Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities - thus you will be either living in Scotland or have solid plans to relocate.

We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for any inconvenience this may cause.

We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. Unless clearly stated otherwise, the advertised position is a permanent contract.

Senior Account Manager employer: Gilchrist Recruitment Partnership Ltd

Gilchrist Recruitment offers a dynamic and supportive work environment in the heart of Edinburgh, where creativity and collaboration thrive. As a Senior Account Manager, you will benefit from a culture that prioritises professional growth, with opportunities for mentorship and skill development while managing exciting client projects. The agency's commitment to employee well-being is reflected in its competitive salary and benefits package, making it an excellent choice for those seeking a rewarding career in marketing and design.
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Contact Detail:

Gilchrist Recruitment Partnership Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager

✨Tip Number 1

Familiarise yourself with the agency's recent projects and client testimonials. This will not only help you understand their work culture but also allow you to discuss specific examples during your interview, showcasing your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the agency on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company’s expectations and culture, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your experience in managing client accounts and campaigns in detail. Be ready to share specific challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills and ability to handle pressure.

✨Tip Number 4

Showcase your leadership skills by preparing examples of how you've mentored junior staff or led a team. This is crucial for the Senior Account Manager role, and demonstrating your ability to develop others will set you apart from other candidates.

We think you need these skills to ace Senior Account Manager

Account Management
Client Relationship Management
Project Management
Direct Marketing Knowledge
Campaign Management
Negotiation Skills
Print Production Knowledge
Communication Skills
Team Leadership
Problem-Solving Skills
Attention to Detail
Time Management
Analytical Skills
Presentation Skills
Customer Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within an agency environment. Emphasise your skills in managing client relationships and delivering successful marketing campaigns.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities and qualifications mentioned in the job description. Use examples from your past experiences to demonstrate how you meet these requirements.

Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your ability to manage accounts effectively. This could be successful campaigns you've led or improvements in client satisfaction.

Address Relocation Plans: If you're not currently living in Scotland, clearly outline your plans and timelines for relocation in your application. This shows your commitment to the role and helps the employer understand your situation.

How to prepare for a job interview at Gilchrist Recruitment Partnership Ltd

✨Know Your Clients

Before the interview, research the agency's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can provide tailored account management services.

✨Showcase Your Project Management Skills

Be prepared to discuss specific examples of campaigns you've managed from start to finish. Highlight your ability to interpret briefs, negotiate with suppliers, and ensure projects are delivered on time and within budget.

✨Demonstrate Leadership Qualities

As a Senior Account Manager, you'll be managing junior personnel. Share experiences where you've successfully mentored or led a team, showcasing your ability to develop others while achieving business objectives.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle client issues. Prepare scenarios where you've proactively mitigated potential problems in past projects, demonstrating your strategic thinking.

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