Account Managers/Senior Account Manager

Gilchrist Recruitment is a recruitment partner who is currently working with a brilliant, growing Edinburgh based marketing / design / direct mail agency. Based in the Edinburgh office 3 days/week, you will currently live within the vicinity and have full UK work visa without restriction. This is a new role within a well established design / direct marketing agency based Edinburgh city centre. This may be an excellent opportunity for an existing Account Manager to take a step up, or an existing Senior Account Manager who is looking for a new challenge. Please note that you will have to travel around once per month and it be be necessary to stay overnight (within the UK). As a Senior Account Manager, your main aim is to ensure high level, proactive and efficient account management services are provided to clients. The Senior Account Manager will act as a main point of contact within the business ensuring client objectives are met and exceeded through end-to-end project management for direct marketing services. Responsible for the day-to-day management of multiple client accounts and direct marketing campaigns, acting as the face of the agency when engaging with clients. • Efficiently manage client campaigns from brief to delivery, for example, interpretating client briefs, negotiating supplier quotes and ensuring profitability of each project within business KPIs and targets and upselling additional services where appropriate. • Regular engagement with external suppliers, providing relevant briefing with regards to the end-to-end campaign management cycle. • Supporting new business opportunities through quote generation and presentations to the client. • Implement reports and other analysis where necessary to recommend and develop appropriate marketing strategies and improvements/cost savings. • Using knowledge and expertise to proactively anticipate and mitigate any potential issues arising within a project. • Line management and development of direct reports • Ensuring compliance with the agency’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements. • Engaging with the company’s appraisal process, and demonstrate commitment to our values, behaviours and your continuous personal development. • Performing other reasonable duties and/or projects as directed by your line manager. A minimum of 3 years experience of Account Management within an agency enviornment Strong communicator in all formats and competent in building professional relationships at all levels Proven track record in providing first-class customer care and service delivery within a similar role Self-motivated, with a confident approach to projects, comfortable asking questions in order to develop solutions and meet requirements Experience within direct marketing, campaign management and project management Experience in planning, managing and embedding campaigns Proven track record in providing first-class customer care and service delivery within a similar role, ensuring budget and timescales are met Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities – thus you will be either living in Scotland or have solid plans to relocate. We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. Unless clearly stated otherwise, the advertised position is a permanent contract.