At a Glance
- Tasks: Lead the development and maintenance of the ServiceNow ITSM platform and additional tools.
- Company: Join a large not-for-profit organisation making a real difference in communities.
- Benefits: Enjoy a competitive salary, 30 days holiday, and a good pension with hybrid working.
- Other info: Work in a collaborative environment with opportunities for professional growth.
- Why this job: Be part of exciting technology-led change projects that impact lives.
- Qualifications: Experience in ServiceNow, ITSM, and strong stakeholder management skills required.
The predicted salary is between 60000 - 84000 £ per year.
ServiceNow Lead required by a not-for-profit organisation in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes.
Role - ServiceNow Lead
Location - Central London with hybrid working (three days per week remote)
Skills - ServiceNow, ITSM, Vendor Management, Agile, Senior Stakeholder Management
Salary - £70,000 to £80,000 + benefits (30 days\' holiday, 35 hours working week, good pension)
To qualify the ServiceNow Lead will have the following:
- Proven experience providing key capabilities within ServiceNow, especially ITSM, which will include the ability to configure and customise the platform following best practise.
- Strong knowledge of ServiceNow architecture, data models and configuration and customisation options.
- Good vendor management experience.
- Have an understanding of Agile.
- Be comfortable managing multiple stakeholders with a variety of needs and wants.
- Strong collaboration, delivery and time management competencies.
Your role will take the lead in developing and maintaining the current ServiceNow ITSM platform and to design, configure, develop and maintain additional ServiceNow tools including HRSD, working closely with the Software Delivery team, wider IT, Product Owners, Business Stakeholders and third-party providers.
In return my client can offer a competitive salary and benefits and the opportunity to work with a large (c£1 billion revenue) not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes.
Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Servicenow Lead - Central London With Hybrid Working (Three Days Per Week Remote) in City of London employer: Gilbert Scott Associates
Join a leading not-for-profit organisation in central London, where you can make a meaningful impact while enjoying a hybrid working model that promotes work-life balance. With a competitive salary and generous benefits including 30 days' holiday and a strong pension scheme, this role offers excellent opportunities for professional growth and collaboration on innovative technology projects that support our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Servicenow Lead - Central London With Hybrid Working (Three Days Per Week Remote) in City of London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gilbert Scott Associates values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gilbert Scott Associates might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gilbert Scott Associates!
✨Direct Apply to Gilbert Scott Associates
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We think you need these skills to ace Servicenow Lead - Central London With Hybrid Working (Three Days Per Week Remote) in City of London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gilbert Scott Associates.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gilbert Scott Associates. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gilbert Scott Associates
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
