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For Companies At a Glance
- Tasks: Drive product strategy and enhance decision-making across the organisation.
- Company: Join a dynamic tech startup revolutionising global connectivity.
- Benefits: Competitive salary, stock options, home office stipends, and learning budgets.
- Why this job: Shape the future of telecom while working with passionate teams.
- Qualifications: Strong background in consulting or tech, excellent communication skills.
- Other info: Collaborative culture with opportunities for growth and travel.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About Gigs
At Gigs, we're building the operating system for mobile servicesâa platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivityâbridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator, is tackling deep technical and regulatory challenges to make connectivity truly seamless. If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you.
The Role
As Chief of Staff â Product, you will partner with the Head of Product and VP Product to increase the velocity and quality of decision-making across the product organization. This role sits at the intersection of strategy, operating cadence, and executive communication. You will take first cuts on ambiguous problems, turn rough direction into clear narratives and materials, and build the mechanisms that keep a fast-moving team aligned. You will also be handsâon with operational coordination where it materially unblocks leaders and teams. Weâre open to hiring this role in one of our EU Hubs (London, Amsterdam, Berlin, Zurich).
What You Will Do
- Run the product org's operating system: refine planning cycles, decision frameworks, rituals, and recurring processes to sharpen clarity and execution
- Orchestrate leadership and crossâfunctional meetings: set agendas, drive prep, capture decisions, ensure followâthrough
- Own executive communications: turn rough storylines into polished decks and memos for allâhands, builder meetings, and leadership reviews
- Provide structured first cuts on strategic questions: synthesize context, run lightweight analysis, frame options and tradeâoffs, recommend a path
- Keep the machine running: coordinate deadlines, reporting cadences, and operational logistics (offsites, travel) so leaders stay focused on outcomes
What We Are Looking For
- Strong generalist background in consulting, banking, strategy/ops, product operations, or highâgrowth tech
- Technical fluency: you can follow API and platform discussions with product and engineering teams and ask sharp questions
- Excellent communication craft: executiveâquality writing and slides that tell a clear story and drive decisions
- Sound judgment under ambiguity: you make progress with imperfect information and competing priorities
- High ownership and reliability: deadlineâdriven, detailâoriented, able to run multiple workstreams without dropping balls
- Comfortable operating behind the scenes while influencing outcomes and enabling product leadership to move faster
Bonus Points If
- You have worked close to product, engineering, or data teams (product management, data, engineering, or adjacent roles)
- You have built or improved operating cadences in a scaling org (planning, analysis, reporting)
Before You Apply...
The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay. This role probably isn't a fit if:
- You need a lot of structure, or layers of process to do your best work
- You prefer to specialize narrowly and wait for direction rather than taking initiative
- You're uncomfortable making decisions with imperfect information or wearing multiple hats
- You're looking for a "big company" setup â we're still building many things for the first time
But if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters â we'd love to meet you.
Work at Gigs
At Gigs, we value inâperson collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our biâannual company offâsite. Our offices are designed to feel like homeâinspired workspaces, with plants, thoughtful tools, and small, tightâknit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan.
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.
Chief of Staff, Product in London employer: Gigs
Contact Detail:
Gigs Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Chief of Staff, Product in London
â¨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Gigs. A friendly chat can open doors that a CV just can't.
â¨Tip Number 2
Prepare for interviews by understanding Gigs' mission and values. Show us how your skills align with our goal of simplifying connectivityâit's all about making that connection!
â¨Tip Number 3
Practice your storytelling skills. When discussing your experience, frame it in a way that highlights your problem-solving abilities and how you can help us tackle challenges at Gigs.
â¨Tip Number 4
Donât forget to follow up after interviews! A quick thank-you note can leave a lasting impression and show us you're genuinely interested in joining the Gigs team.
We think you need these skills to ace Chief of Staff, Product in London
Some tips for your application đŤĄ
Craft Your Story: When you're writing your application, think about how your experiences align with the role. We want to see your journey and how it connects to what we do at Gigs. Make sure to highlight your relevant skills and experiences that showcase your fit for the Chief of Staff position.
Be Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon where possible. Your application should tell a clear story without unnecessary fluff. Remember, weâre looking for executive-quality writing, so make every word count!
Show Your Passion: Let your enthusiasm for the role and our mission shine through. We love candidates who are excited about building something impactful. Share why youâre drawn to Gigs and how you envision contributing to our vision of seamless connectivity.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Chief of Staff role. We want to see that youâve done your homework and understand what makes us tick. Apply through our website to ensure your application gets the attention it deserves!
How to prepare for a job interview at Gigs
â¨Understand the Product Landscape
Before your interview, dive deep into Gigs' product offerings and the telecom landscape. Familiarise yourself with how their platform integrates connectivity into various tech products. This knowledge will help you speak confidently about how you can contribute to their mission.
â¨Showcase Your Strategic Thinking
Prepare examples from your past experiences where you've tackled ambiguous problems or improved operational processes. Be ready to discuss how you can refine planning cycles and decision frameworks at Gigs, demonstrating your ability to think strategically and execute effectively.
â¨Master Executive Communication
Since you'll be responsible for executive communications, practice crafting clear narratives and polished presentations. Bring a sample of your previous work that showcases your writing and slide design skills, as this will highlight your ability to convey complex ideas simply and effectively.
â¨Demonstrate Adaptability and Ownership
Gigs values high ownership and reliability. Prepare to discuss situations where you've successfully managed multiple workstreams or made decisions with limited information. Show them you're comfortable operating in a fast-paced environment and can adapt to changing priorities without dropping the ball.
