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- Tasks: Build operational systems for market expansion and ensure compliance across jurisdictions.
- Company: Join Gigs, a pioneering tech company revolutionising mobile services.
- Benefits: Competitive pay, stock options, home office stipends, and learning budgets.
- Other info: Collaborative culture with opportunities for in-person teamwork and growth.
- Why this job: Shape the future of telecom while tackling complex challenges in a fast-paced environment.
- Qualifications: 5+ years in business operations with experience in compliance and regulatory processes.
The predicted salary is between 60000 - 80000 £ per year.
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Our mission is to provide seamless connectivity for businesses, from fintechs launching mobile services to HR platforms offering work phone plans. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
- We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
Gigs is growing fast across markets, and we need someone to build the operational systems that make that growth possible. That includes compliance—but this isn't a compliance role. It's a BizOps role where regulatory work is one of the hardest and most important problems you'll solve.
You will build workflows, design processes, ship tooling, and work across Business Development, Legal, Product, and Engineering. You'll enable how we launch new markets, how we stay compliant across jurisdictions, and how we keep internal operations tight as we scale. This is our first hire in this area. You'll shape the function from scratch.
What You Will Do
- Build our operational infrastructure for market expansion. Own the end-to-end process for launching in new markets: regulatory readiness, product compliance checks, internal workflows, and cross-functional coordination.
- Turn regulatory requirements into systems. Work with Legal to understand what's required, then build clear, repeatable processes that the team can follow without bottlenecks. Don't just document rules—make them run.
- Automate before it breaks. Partner with Engineering and Product to embed controls into our systems early. Reduce manual work. Build things that scale before they need to.
- Own filings, registrations, and reporting. Manage our ongoing regulatory obligations across jurisdictions. Track deadlines. Make sure nothing slips.
- Run audits. Develop audit frameworks for internal operations and customer-facing processes. Keep them current.
- Track compliance health. Define metrics, build dashboards, flag problems early, and fix them fast.
- Keep documentation sharp. Maintain policies, procedures, and process docs that are clear, findable, and up-to-date.
- Stay ahead of regulatory changes. Monitor new requirements across target markets. Build implementation plans before deadlines arrive.
What We Are Looking For
- 5+ years in business operations, ideally at a fintech, payments company, or other regulated tech business.
- You've built or scaled operational systems in a fast-moving environment. You know how to take a messy process, structure it, and make it run.
- Real experience with compliance or regulatory work—not as a lawyer, but as someone who's turned regulatory requirements into working processes across areas like product compliance, vendor risk, or cross‑border operations.
- Comfortable with tooling: GRC systems, databases, workflow automation. You don't need to be an engineer, but you can build things using AI.
- Strong communicator. You can explain a regulatory filing to an engineer and a process gap to a lawyer.
- Bonus: experience in telecoms, fintech, or B2B SaaS.
Work At Gigs
We value in-person collaboration and believe the best ideas, decisions, and relationships are built when teams spend meaningful time together. While some focused work can be done remotely, not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and our bi‑annual company off‑site.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development, and a free phone and international data plan.
Business Operations, Regulatory & Compliance employer: Gigs
Contact Detail:
Gigs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations, Regulatory & Compliance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially around customer obsession and ownership. Tailor your answers to show how you align with their goals and can contribute to their growth.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled complex challenges in past roles. Use examples that highlight your ability to turn regulatory requirements into efficient processes, just like Gigs is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Gigs team and contributing to our mission.
We think you need these skills to ace Business Operations, Regulatory & Compliance
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! We love candidates who are eager to learn and explore new ideas. Share examples of how you've tackled complex problems in the past—this will show us you're ready to dive into the challenges we face at Gigs.
Be Bold and Direct: We appreciate straightforwardness, so don’t be afraid to be bold in your application. Clearly outline your experience and how it aligns with our mission. If you’ve built operational systems or tackled compliance issues, make sure to highlight those achievements!
Tailor Your Application: Make your application stand out by tailoring it specifically to the role at Gigs. Use the job description as a guide and reflect on how your skills and experiences match what we’re looking for. This shows us that you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Gigs
✨Understand the Business Operations Landscape
Before your interview, dive deep into Gigs' business model and how they operate within the telecom space. Familiarise yourself with their mission to provide seamless connectivity and think about how your experience in business operations can contribute to that goal.
✨Showcase Your Problem-Solving Skills
Gigs values ownership and the ability to tackle complex problems. Prepare examples from your past where you've identified issues and implemented effective solutions, especially in regulatory or compliance contexts. Be ready to discuss how you turned challenges into streamlined processes.
✨Demonstrate Your Communication Prowess
As a strong communicator, you’ll need to explain regulatory requirements to various stakeholders. Practice articulating complex concepts clearly and concisely. Think of scenarios where you’ve had to bridge gaps between technical and non-technical teams.
✨Be Ready for Ambiguity
Gigs operates in a fast-paced, ever-changing environment. Prepare to discuss how you've navigated ambiguity in previous roles. Share specific instances where you made sound decisions without having all the information, showcasing your judgement and instincts.