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- Tasks: Handle bookings, takeaway orders, and restaurant enquiries with a friendly approach.
- Company: Join Giggling Squid, the largest Thai restaurant group in the UK.
- Benefits: Weekly pay, 50% staff discount, 28 days holiday, and flexible hours.
- Why this job: Be part of a family-run business that values great guest experiences.
- Qualifications: Energetic personality and excellent communication skills.
The predicted salary is between 25000 - 27000 £ per year.
Giggling Squid is the largest Thai restaurant group in the UK. At the heart of Giggling Squid are the incredible people, each of whom shares the generosity of spirit that lies behind every great guest experience, from our skilled chefs to our welcoming front of house staff. We are a family run business and we employ people who share our passion for making our restaurants a great place to both work and visit.
We are looking for a friendly and energetic person to join our call centre. Taking bookings, takeaway orders and general restaurant enquiries will be the main part of the role.
You will be offered the following:
- All Giggling members get paid weekly (Every Friday)
- 50% Staff discount for you and your family/friends to enjoy in any of our restaurants
- 28 days paid holiday (full-time allowance), pension scheme and access to financial advice
- Flexible working hours
Call Centre Operator in Leicester employer: Giggling Squid
Contact Detail:
Giggling Squid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operator in Leicester
✨Tip Number 1
Get to know Giggling Squid! Research their values and what makes them tick. When you understand their vibe, you can tailor your approach and show them you're the perfect fit for their team.
✨Tip Number 2
Practice your phone skills! Since you'll be taking bookings and handling enquiries, it’s crucial to sound friendly and professional. Try role-playing with a mate to get comfortable before the real deal.
✨Tip Number 3
Be ready to showcase your energy! During interviews or calls, let your enthusiasm shine through. Giggling Squid is all about creating great experiences, so show them you’re excited to be part of that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Call Centre Operator in Leicester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and energetic in your tone, just like the vibe we have at Giggling Squid.
Tailor Your Application: Make sure to tailor your application specifically for the Call Centre Operator role. Highlight any relevant experience you have with taking bookings or handling enquiries, as this will show us you’re a great fit for our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Giggling Squid
✨Know the Company
Before your interview, take some time to research Giggling Squid. Understand their values, menu offerings, and what makes them unique in the restaurant industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Show Your Personality
As a Call Centre Operator, being friendly and energetic is key. During the interview, let your personality shine through! Use a warm tone and engage with the interviewer as if you were speaking to a customer. This will demonstrate that you can create a welcoming atmosphere over the phone.
✨Practice Common Scenarios
Think about common situations you might face in the role, like handling a difficult customer or taking a large booking. Prepare responses for these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.