At a Glance
- Tasks: Take bookings, manage takeaway orders, and handle restaurant enquiries.
- Company: Join the largest Thai restaurant group in the UK with a family-run vibe.
- Benefits: Weekly pay, 50% discount for you and friends, 28 days holiday, and flexible hours.
- Why this job: Be part of a friendly team that values culture and great guest experiences.
- Qualifications: Energetic personality and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Giggling Squid is the largest Thai restaurant group in the UK. At the heart of Giggling Squid are the incredible people, each of whom shares the generosity of spirit that lies behind every great guest experience, from our skilled chefs to our welcoming front of house staff. We are a family run business and we employ people who share our passion for making our restaurants a great place to both work and visit.
We are looking for a friendly and energetic person to join our call centre. Taking bookings, takeaway orders and general restaurant enquiries will be the main part of the role.
You will be offered the following:
- All Giggling members get paid weekly (Every Friday)
- 50% staff discount for you and your family/friends to enjoy in any of our restaurants
- 28 days paid holiday (full time allowance), pension scheme and access to financial advice
- Flexible working hours
We are very proud of the fact that as we grow and expand, our family values and reverence for Thai culture remains at the heart of everything we do!
Call Centre Operator Giggling Squid Leicester UK Minimum wage employer: Giggling Restaurants Ltd
Contact Detail:
Giggling Restaurants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operator Giggling Squid Leicester UK Minimum wage
✨Tip Number 1
Get to know Giggling Squid! Familiarise yourself with their menu and values. When you chat with them, show your enthusiasm for Thai cuisine and how you can contribute to their family vibe.
✨Tip Number 2
Practice your phone skills! Since you'll be taking bookings and orders, try role-playing with a friend. This will help you sound confident and friendly when you’re on the call.
✨Tip Number 3
Be ready to share your personality! Giggling Squid is all about that generous spirit, so let your friendliness shine through during any interviews or calls. They want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Giggling Squid family. Don’t miss out on this opportunity!
We think you need these skills to ace Call Centre Operator Giggling Squid Leicester UK Minimum wage
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and energetic personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for great guest experiences.
Tailor Your Application: Make sure to tailor your application specifically for the Call Centre Operator role at Giggling Squid. Highlight any relevant experience you have with taking bookings or handling enquiries, as this will show us you’re the perfect fit for our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so it’s easy for us to see why you’d be a great addition to our family!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and we can’t wait to read what you’ve got to say about joining the Giggling Squid family.
How to prepare for a job interview at Giggling Restaurants Ltd
✨Know the Company
Before your interview, take some time to research Giggling Squid. Understand their values, menu offerings, and what makes them unique in the restaurant industry. This will not only show your enthusiasm but also help you tailor your answers to align with their culture.
✨Show Your Personality
As a Call Centre Operator, being friendly and energetic is key. During the interview, let your personality shine through! Use a warm tone and engage with the interviewer as if you were speaking to a customer. This will demonstrate that you can create a welcoming atmosphere over the phone.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or how you manage multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what a typical day looks like in the call centre. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.