At a Glance
- Tasks: Support the COO in transforming service delivery and implementing innovative solutions.
- Company: Join Gigged AI, a dynamic talent marketplace in the tech sector.
- Benefits: Competitive day rate, flexible remote work, and hands-on experience.
- Other info: Opportunity for career growth and collaboration with key business leaders.
- Why this job: Make a real impact in a fast-paced environment while developing your project management skills.
- Qualifications: Experience in IT service delivery and strong project management skills required.
The predicted salary is between 60750 - 74250 £ per year.
Gigged AI is an on-demand talent marketplace specialising in the IT and technology sector. We have an opportunity for a Transformation Consultant / Project Manager – Service Delivery (COO Function) - Outside IR35 within one of our clients.
Start Date: ASAP
Duration: Estimated 4–6 months
Location: Milton Keynes or Basingstoke, in office with some remote working (e.g. Mondays and Fridays)
IR35 Status: Outside IR35
Day Rate: £550-650 per day
Who the Person Will Work With:
- Reporting to the Transformation Lead, who is leading the transformation, and working closely with the PMO
- Supporting key business owners, in particular the Chief Operating Officer (COO) and their team, in detailed design and implementation
Objective of the Role:
Support key business owners, in particular the COO and their team, in the detailed design and implementation of the transformation.
Background Required:
- Experience in a technology managed services environment, particularly in infrastructure and/or service desk, in one or more of the following:
- Owned or transformed service delivery
- ITIL process design and implementation
- Worked as a hands-on project manager or consultant in service delivery
COO Scope:
- Service Desk
- Service Delivery Management
- Client Reporting
- Service Excellence / Process Improvement
- Transition, Transformation and Client Adoption (for new clients)
- Project Management (with existing clients)
Scope of the Work:
- Identification of issues and opportunities, together with implementing them
- Definition and execution of ITIL processes
- Establishment of sustainable, best-practice processes and practices across the COO's scope
- Detailed design and execution of changes to service desk operations, based on HALO, to bring KPIs and key measures to industry best practice
- Definition and execution of key metrics / reporting
- Identification and implementation of AI opportunities
- Support as required for CTO and CIO functions
Qualities Required:
- Hands-on
- Able to adapt to the evolving needs of this rapidly growing client
- An ally to support the COO and their team — without doing all the work for them, as they need to own the change
- Builds positive relationships with various stakeholders, working to create momentum, consensus and ownership
- Delivers messages in a clear, authoritative and constructive manner, in what is a friendly though busy environment
Remote Transformation Consultant / Project Manager Service Delivery (COO Function) - Outside IR35 in Coventry employer: Gigged.AI
Gigged AI is an exceptional employer that offers a dynamic and flexible work environment, allowing you to thrive as a Business/Systems Analyst while working remotely with occasional travel to the picturesque Isle of Man. With a strong focus on employee growth and development, we provide opportunities to engage in meaningful projects that enhance your skills and career trajectory, all within a supportive culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Transformation Consultant / Project Manager Service Delivery (COO Function) - Outside IR35 in Coventry
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Gigged.AI. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Gigged.AI.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Gigged.AI.
We think you need these skills to ace Remote Transformation Consultant / Project Manager Service Delivery (COO Function) - Outside IR35 in Coventry
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Gigged.AI and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Gigged.AI
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Gigged.AI will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Gigged.AI.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Gigged.AI.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Gigged.AI. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
