At a Glance
- Tasks: Lead operational support for high-availability OT systems and manage incident responses.
- Company: Join Gigged AI, a dynamic talent marketplace in the tech sector.
- Benefits: Competitive daily rate of £650-750, hybrid work model, and professional growth opportunities.
- Other info: 1-2 days onsite in Perth; excellent career advancement potential.
- Why this job: Make a real impact in the utilities domain while developing your leadership skills.
- Qualifications: Experience with SCADA/DMS systems and strong incident management skills required.
The predicted salary is between 63000 - 77000 £ per year.
Gigged AI is an On demand talent marketplace specialising in the IT and technology sector.
We have an opportunity live at the moment for a OT Technical Support Manager (Inside IR35 - Hybrid Glasgow) within one of our clients.
All proposals will be reviewed directly by the hiring manager on the Gigged AI platform. In order to send a proposal please follow the below steps:
- head to app. gigged. ai and create a free talent profile
- once signed in, follow this link to the project - https://app. gigged. ai/find-a-gig/XB4j33vjnq M
- you will now see a 'submit proposal' button
- please fill this in (intro, relevant experience, and attach CV to this)
- Overview
The role requires 1-2 days onsite presence in Perth and is classified inside IR35 regulations.
- Budget is £650-750 per day based on experience
- Project Overview
The Gig involves leading the operational support, maintenance, and resilience of high-availability Operational Technology (OT) systems in the utilities domain.
This includes overseeing incident response, service delivery, patching, vulnerability remediation, workforce planning, and technical team development.
Key Responsibilities
- Manage and support OT platforms such as SCADA, DMS, data historians, telemetry, and communications systems.
- Lead incident management, fault diagnosis, recovery, and operational resilience in high-availability environments.
- Oversee OT patching, vulnerability remediation, and maintenance activities.
- Allocate resources, map capabilities, and coach the technical team to develop their skills.
- Provide strong operational leadership and manage stakeholder relationships.
- Required Skills and Experience
- Experience in supporting and managing OT platforms, particularly SCADA and DMS systems.
- Knowledge of telemetry systems relevant to OT environments.
- Proven skills in incident management and maintenance within high-availability settings.
- Expertise in workforce planning and technical team development.
- Strong operational leadership and stakeholder management abilities.
- Deliverables
- Operational support, maintenance, and resilience of OT systems.
- Incident response and service delivery management.
- Effective patching and vulnerability remediation.
- Workforce planning and team coaching.
- Stakeholder engagement and operational leadership.
Remote OT Technical Support Manager (Inside IR35 - Hybrid Glasgow) in Bridge of Weir employer: Gigged.AI
Gigged AI is an exceptional employer that offers a dynamic and flexible work environment, allowing you to thrive as a Business/Systems Analyst while working remotely with occasional travel to the picturesque Isle of Man. With a strong focus on employee growth and development, we provide opportunities to engage in meaningful projects that enhance your skills and career trajectory, all within a supportive culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Remote OT Technical Support Manager (Inside IR35 - Hybrid Glasgow) in Bridge of Weir
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gigged.AI values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gigged.AI might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gigged.AI!
✨Direct Apply to Gigged.AI
Let's not forget to apply directly through the Gigged.AI website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Remote OT Technical Support Manager (Inside IR35 - Hybrid Glasgow) in Bridge of Weir
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gigged.AI.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gigged.AI. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gigged.AI
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
