Gigaclear is seeking a Customer Advisor for retention and loyalty, focused on churn defence, re‑contracting and value‑led conversations. This office‑based role involves handling inbound and proactive retention discussions, protecting ARPU and customer lifetime value while maintaining compliance and brand standards.
You will work within the Retention & Loyalty POD, supporting structured sales apprenticeship pathways and practical training from an experienced partner.
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Retention & Growth Specialist – Churn & Recontract employer: Gigaclear
At Gigaclear, we pride ourselves on being an excellent employer by fostering a supportive work culture that values empathy and effective communication. Our Customer Helpdesk Technicians enjoy comprehensive training, opportunities for professional growth, and a commitment to work-life balance with flexible hours. Join us in the UK, where you can make a meaningful impact while helping customers resolve their broadband issues efficiently.
