Gigaclear is looking for a customer-focusedRetention & Loyalty Advisor to defend the customer base, reduce churn and drive recontract opportunities. The role involves conversations about price, competitor offers and long-term value, with a structured career path in sales through a training apprenticeship.
The role is office-based in the UK, with one late shift and one Saturday every four weeks (time off in lieu).
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Retention & Growth Advisor — Churn & Recontract employer: Gigaclear
At Gigaclear, we pride ourselves on being an excellent employer by fostering a supportive work culture that values empathy and effective communication. Our Customer Helpdesk Technicians enjoy comprehensive training, opportunities for professional growth, and a commitment to work-life balance with flexible hours. Join us in the UK, where you can make a meaningful impact while helping customers resolve their broadband issues efficiently.
