Field Engineer - Break Fix in Swindon

Field Engineer - Break Fix in Swindon

Swindon Full-Time 28000 - 32000 £ / year (est.) No working from home possible
Gigaclear

At a Glance

  • Tasks: Join us as a Field Engineer, fixing and maintaining our cutting-edge fibre network.
  • Company: Gigaclear, a growing Fibre Broadband company transforming connectivity in the UK.
  • Benefits: Enjoy a competitive salary, generous holiday, health plans, and flexible working options.
  • Other info: Join a collaborative culture with excellent training and career progression opportunities.
  • Why this job: Make a real impact by empowering communities with brilliant broadband solutions.
  • Qualifications: Experience in Telecoms or Civils, with a full driving licence and NRSWA accreditation preferred.

The predicted salary is between 28000 - 32000 £ per year.

Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing?

A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations.

Reporting to the Operations Manager the Field Engineer will then be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.

Key Accountability & Responsibilities

  • Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
  • Break Fix could include - traditional underground / buried network as well as PIA overhead and underground issues and fix
  • Service repair on PIA PON network communities
  • Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
  • Fibre splicing and testing
  • Responsibility for their own and teams’ assurance across quality and Health & Safety standards

Knowledge & Experience

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)

Previous experience of installations, fault fix, repair and / or maintenance

Ability to troubleshoot, diagnose and fault fix network issues

Previous knowledge and experience of in the field Civils specifications desirable - eg NRSWA

Able to understand, interpret and adhere to risk & method assessments

Qualifications & Accreditations

  • Full driving licence (manual), held for 12 months+
  • DBS check (or ability to pass)
  • Ideally already hold a NRSWA Operative accreditation

Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff Rewards, Benefits And Opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

  • Generous employer pension; up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

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Field Engineer - Break Fix in Swindon employer: Gigaclear

At Gigaclear, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our Field Engineers to grow their skills in the fast-evolving telecoms sector. With a strong focus on employee development through accredited training pathways, generous benefits including a matched pension scheme, and a commitment to health and wellbeing, we ensure that our team members are rewarded for their hard work while contributing to our mission of connecting communities with reliable broadband.

Gigaclear

Contact Details:

Gigaclear Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Engineer - Break Fix in Swindon

Tip Number 1

Network like a pro! Get out there and connect with folks in the telecoms industry. Attend local meetups, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Field Engineer gig!

Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with fibre optics and any relevant accreditations. We want to see how you can bring value to the team, so don’t be shy about your achievements!

Tip Number 3

Prepare for those interviews! Research Gigaclear and understand their mission and values. Think about how your background in civils and telecoms aligns with their goals. We love candidates who are genuinely interested in what we do!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity to be part of something great!

We think you need these skills to ace Field Engineer - Break Fix in Swindon

Fibre Splicing
Fibre Testing
Telecoms Knowledge
Civils Experience
NRSWA Compliance
Fault Diagnosis
Network Troubleshooting

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Field Engineer role. Highlight your experience in Telecoms, especially with fibre networks, and any relevant qualifications like NRSWA. We want to see how your background fits with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Gigaclear and how your skills align with our mission of empowering communities. Keep it engaging and personal – we love a good story!

Showcase Relevant Experience:In your application, be sure to showcase any hands-on experience you have with fibre splicing, testing, or fault fixing. We’re keen on seeing how you've tackled challenges in the field, so don’t hold back on those examples!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Gigaclear

Know Your Stuff

Make sure you brush up on your knowledge of fibre optic networks, especially FTTH and FTTP. Familiarise yourself with the specifics of the Gigaclear network and be ready to discuss your experience with civils, fault fixing, and maintenance in telecoms.

Safety First

Since health and safety standards are crucial in this role, be prepared to talk about your understanding of NRSWA and SROH compliance. Highlight any previous experiences where you ensured safety on-site, as this will show you take these responsibilities seriously.

Show Your Problem-Solving Skills

The role involves troubleshooting and diagnosing network issues, so come equipped with examples of how you've successfully resolved similar problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Ask Smart Questions

Prepare thoughtful questions about the training pathway and opportunities for progression within the company. This shows your enthusiasm for the role and your desire to grow with the company, which aligns with their values of empowerment and collaboration.