Director Consumer Sales and Loyalty

Director Consumer Sales and Loyalty

Full-Time 75000 - 100000 £ / year (est.) No working from home possible
Gigaclear

At a Glance

  • Tasks: Lead and transform our sales function with innovative strategies and data-driven decisions.
  • Company: Join a leading rural fibre broadband provider making a real impact in communities.
  • Benefits: Generous pension, health plans, 25 days holiday, and unlimited training opportunities.
  • Other info: Enjoy a flexible working environment and a culture that rewards hard work.
  • Why this job: Take your career to the next level and earn recognition for driving growth.
  • Qualifications: Proven track record in B2C sales and strong commercial acumen.

The predicted salary is between 75000 - 100000 £ per year.

Is the step up to Director level something you are ready for but there may not be the headroom in your current company? Or are you looking for another Director role that will give you the autonomy to truly transform your sales function, the capability, the culture, the approach? The opportunity to try new ideas, not worry about failing, but fail fast, learn the lessons, and go again?

If either resonate, then our new Commercial leader will provide and support this, while you will learn, develop and benefit from their extensive experience. Note: this role is a hybrid role, with at least 3 days per week based in our Abingdon Head Office. Please do consider this before applying.

We are looking for a track record where you have injected drive and pace, improving revenue, penetration, performance, productivity, conversion rates, etc. but this is much more than just acquisition. You will be someone who can and wants to showcase their commercial acumen, an understanding of numbers and how data and insight can be utilised to make informed decisions around sales channels, cost of acquisition, life-time value, retention, aligning with digital and so much more. Then execute them – transform our legacy sales structure into modern growth engines.

This is high volume, short lifecycle, B2C sales. This will be familiar; you will have likely worked deskside and in the field, in the shoes of your team members, and progressed through the ranks. This is Monthly subscription sales, so again experience in the same or a similar business would be advantageous.

We are already a leading rural full fibre broadband provider, we have done a tremendous amount and have been recognised with National awards. You will take us to the next level and earn the recognition and kudos from your executive team for doing so. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities:

  • We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills.
  • Generous employer pension; up to 8% matched contribution.
  • Income protection & life assurance.
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice.
  • Unlimited access to online training and development content via our Learning Management System.
  • Long service benefits and monthly employee recognition.
  • Enhanced maternity and paternity provisions.
  • Flexible working environment.
  • Health & Wellbeing initiatives and company funded social events.

Our approach is to work guided by our mission, vision and values.

Our Mission: Empowering communities with brilliant broadband.

Our Vision: Connected Communities.

Our Values: Own it, Find the Right Way, Work Together, Win Together.

Director Consumer Sales and Loyalty employer: Gigaclear

Gigaclear is an exceptional employer that champions a collaborative and engaging work culture, empowering employees to grow their skills while enjoying a flexible working environment. With generous benefits including a robust pension scheme, health cash plans, and unlimited access to training resources, we are committed to rewarding hard work and fostering career progression. Located in Abingdon, our team plays a vital role in transforming rural broadband access, making a meaningful impact on communities across the UK.

Gigaclear

Contact Details:

Gigaclear Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director Consumer Sales and Loyalty

Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Director role.

Tip Number 2

Showcase your achievements! When you get the chance to chat with potential employers, make sure to highlight how you've transformed sales functions in the past. We want to hear about those numbers and insights that made a difference!

Tip Number 3

Be ready to discuss your vision! This role is all about innovation and transformation, so come prepared with ideas on how you’d modernise the sales structure. We love candidates who think outside the box and aren’t afraid to fail fast and learn.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who align with our mission of empowering communities with brilliant broadband.

We think you need these skills to ace Director Consumer Sales and Loyalty

Commercial Acumen
Data Analysis
Sales Strategy Development
Performance Improvement
Revenue Growth
Customer Retention
B2C Sales Experience

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming sales functions and driving growth. Share your vision and how you can contribute to our mission of empowering communities with brilliant broadband.

Be Specific About Your Achievements:Don't just list your responsibilities; highlight your successes! Use numbers and examples to showcase how you've improved revenue, performance, or conversion rates in previous roles. This will help us see your commercial acumen in action and understand the impact you've made.

Tailor Your Application:Make sure to customise your application for this specific role. Reflect on the job description and align your skills and experiences with what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!

How to prepare for a job interview at Gigaclear

Know Your Numbers

As a Director of Consumer Sales and Loyalty, you’ll need to showcase your commercial acumen. Brush up on key metrics like revenue growth, conversion rates, and customer lifetime value. Be ready to discuss how you've used data to drive decisions in your previous roles.

Embrace the Culture of Learning

This role encourages trying new ideas and learning from failures. Prepare examples of how you've innovated in past positions, highlighting your ability to adapt and learn quickly. Show that you're not afraid to take calculated risks.

Demonstrate Leadership Experience

You’ll be leading a team, so it’s crucial to convey your leadership style. Share specific instances where you’ve motivated teams, improved performance, or transformed sales functions. Highlight your experience working both deskside and in the field.

Align with Their Mission and Values

Familiarise yourself with Gigaclear's mission of empowering communities with brilliant broadband. During the interview, connect your personal values and experiences to their mission and demonstrate how you can contribute to their vision of connected communities.