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- Tasks: Join us as a Field Engineer, fixing and maintaining our cutting-edge fibre network.
- Company: Gigaclear, a growing Fibre Broadband company transforming connectivity in the UK.
- Benefits: Enjoy a competitive salary, generous holiday, health benefits, and flexible working.
- Why this job: Make a real impact by empowering communities with brilliant broadband.
- Qualifications: Experience in Telecoms or Civils, with a full driving licence and NRSWA accreditation preferred.
- Other info: Collaborative culture with excellent training and career progression opportunities.
The predicted salary is between 28000 - 33000 £ per year.
Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing. A starting salary of £28,000 to £33,000 dependent upon experience and current qualifications / accreditations.
Reporting to the Operations Manager, the Field Engineer will be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.
Key Accountability & Responsibilities- Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard.
- Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix.
- Service repair on PIA PON network communities.
- Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction.
- Fibre splicing and testing.
- Responsibility for their own and teams’ assurance across quality and Health & Safety standards.
- A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP).
- Previous experience of installations, fault fix, repair and / or maintenance.
- Ability to troubleshoot, diagnose and fault fix network issues.
- Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA.
- Able to understand, interpret and adhere to risk & method assessments.
- Full driving licence (manual), held for 12 months+.
- DBS check (or ability to pass).
- Ideally already hold a NRSWA Operative accreditation.
Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.
Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Staff rewards, benefits and opportunities- Generous employer pension; up to 8% matched contribution.
- Income protection & life assurance.
- 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
- Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice.
- Unlimited access to online training and development content via our Learning Management System.
- Long service benefits and monthly employee recognition.
- Enhanced maternity and paternity provisions.
- Flexible working environment.
- Health & Wellbeing initiatives and company funded social events.
Our approach is to work guided by our mission, vision and values.
Our Mission - Empowering communities with brilliant broadband.
Our Vision - Connected Communities.
Our Values - Own it, Find the Right Way, Work Together, Win Together.
Field Engineer - Break Fix in Bishops Stortford employer: Gigaclear
Contact Detail:
Gigaclear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer - Break Fix in Bishops Stortford
✨Tip Number 1
Get to know the company inside out! Research Gigaclear's mission and values, and think about how your experience aligns with their goals. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on work with fibre networks, brush up on your technical skills and be ready to demonstrate your troubleshooting abilities during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Gigaclear team.
We think you need these skills to ace Field Engineer - Break Fix in Bishops Stortford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Telecoms and any relevant qualifications. We want to see how your background aligns with the Field Engineer role, so don’t be shy about showcasing your skills in fibre splicing, testing, and fault fixing!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Gigaclear and how you can contribute to our mission of empowering communities with brilliant broadband. Keep it personal and engaging!
Showcase Relevant Experience: When filling out your application, make sure to highlight any previous experience with NRSWA or Civils specifications. We’re looking for candidates who can hit the ground running, so let us know how your past roles have prepared you for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Gigaclear
✨Know Your Stuff
Make sure you brush up on your knowledge of fibre optic networks, especially FTTH and FTTP. Familiarise yourself with the NRSWA regulations and any civils specifications that might come up during the interview. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work in telecoms or civils that highlight your troubleshooting and fault-fixing skills. Think about times when you successfully delivered projects on time and to standard, as this aligns perfectly with what they’re looking for.
✨Ask Smart Questions
Come prepared with questions that demonstrate your interest in the company and the role. Ask about the training pathways available, the types of projects you might work on, or how they ensure compliance with health and safety standards. This shows you’re engaged and thinking ahead.
✨Be Ready for Practical Assessments
Since the role involves hands-on work, be prepared for practical assessments or scenario-based questions. They might ask how you would handle specific break-fix situations or assess overhead poles. Practising these scenarios can help you feel more confident during the interview.