Gigaclear is seeking a commercially focused retention advisor to defend the customer base and reduce churn within the Retention & Loyalty POD. This role involves managing key customer conversations around price, offers and long-term value, with structured playbooks and training.
You will work toward recontracting opportunities, protecting ARPU and driving value-led conversations in a fast-growing broadband business.
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Retention & Loyalty Growth Advisor in Abingdon employer: Gigaclear
At Gigaclear, we pride ourselves on being an excellent employer by fostering a supportive work culture that values empathy and effective communication. Our Customer Helpdesk Technicians enjoy comprehensive training, opportunities for professional growth, and a commitment to work-life balance with flexible hours. Join us in the UK, where you can make a meaningful impact while helping customers resolve their broadband issues efficiently.
