Head of Customer Contact Center — AI & Data-Driven Growth in Abingdon

A leading telecom company in Abingdon seeks an exceptional leader to manage a team of Customer Service Managers. This role focuses on driving performance through process automation and a customer-first mindset. You will oversee around 80 employees, ensuring effective team development and impactful improvements. A strong background in call centre management, alongside data analysis and Salesforce CRM experience, is essential. You must be willing to work on-site at least four days a week. #J-18808-Ljbffr