At a Glance
- Tasks: Join us as a Field Engineer, fixing and maintaining our cutting-edge fibre network.
- Company: Gigaclear, a growing Fibre Broadband company transforming connectivity in the UK.
- Benefits: Enjoy a competitive salary, generous holiday, health perks, and flexible working options.
- Other info: Collaborative culture with excellent training and career progression opportunities.
- Why this job: Make a real impact by empowering communities with brilliant broadband solutions.
- Qualifications: Experience in Telecoms or Civils, with a full driving licence and NRSWA accreditation preferred.
The predicted salary is between 28000 - 32000 £ per year.
Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing. A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations. Reporting to the Operations Manager, the Field Engineer will then be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network, including traditional (civils / buried) and PIA underground and overhead works, ensuring all works meet Gigaclear standards and compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.
Key Accountability & Responsibilities
- Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
- Break Fix could include traditional underground / buried network and PIA overhead and underground issues and fix
- Service repair on PIA PON network communities
- Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
- Fibre splicing and testing
- Responsibility for own and teams’ assurance across quality and Health & Safety standards
Knowledge & Experience
- A background in Civils, Fibre and/or Telecoms, ideally fibre optic networks (FTTH / FTTP)
- Previous experience of installations, fault fix, repair and/or maintenance
- Ability to troubleshoot, diagnose and fault fix network issues
- Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
- Able to understand, interpret and adhere to risk & method assessments
Qualifications & Accreditations
- Full driving licence (manual), held for 12 months+
- DBS check (or ability to pass)
- Ideally already hold a NRSWA Operative accreditation
All offers of employment will be subject to interview. For those responsible for company vehicle drivers, licence checks, regular driving style monitoring, and a drug & alcohol test are required as part of onboarding. The offer of employment will be withdrawn if the drug & alcohol test is failed. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.
Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult-to-reach areas of the UK and empowering those communities with broadband to rival any city.
Staff Rewards, Benefits And Opportunities
- Generous employer pension, up to 8% matched contribution
- Income protection & life assurance
- 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
- Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
- Unlimited access to online training and development content via our Learning Management System
- Long service benefits and monthly employee recognition
- Enhanced maternity and paternity provisions
- Flexible working environment
- Health & Wellbeing initiatives and company funded social events
Our Approach
Our Mission – Empowering communities with brilliant broadband
Our Vision – Connected Communities
Our Values – Own it, Find the Right Way, Work Together, Win Together
Field Engineer - Break Fix in Abingdon employer: Gigaclear
Gigaclear is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. Located in Abingdon, the company provides generous salaries, flexible working arrangements, and a matched pension scheme, making it an attractive place for those looking to grow their careers while contributing to meaningful community initiatives.
