Field Engineer - Break Fix

Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing. A starting salary of £28,000 to £33,000 dependent upon experience and current qualifications / accreditations.

Reporting to the Operations Manager, the Field Engineer will be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.

• Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard.
• Break Fix could include traditional underground / buried network as well as PIA overhead and underground issues and fixes.
• Service repair on PIA PON network communities.
• Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction.
• Fibre splicing and testing.
• Responsibility for own and team’s assurance across quality and Health & Safety standards.

• A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP).
• Previous experience of installations, fault fix, repair and / or maintenance.
• Ability to troubleshoot, diagnose and fault fix network issues.
• Previous knowledge and experience of in the field Civils specifications desirable - eg NRSWA.
• Able to understand, interpret and adhere to risk & method assessments.

• Full driving licence (manual), held for 12 months+.
• DBS check (or ability to pass).
• Ideally already hold a NRSWA Operative accreditation.

Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

• Generous employer pension; up to 8% matched contribution.
• Income protection & life assurance.
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice.
• Unlimited access to online training and development content via our Learning Management System.
• Long service benefits and monthly employee recognition.
• Enhanced maternity and paternity provisions.
• Flexible working environment.
• Health & Wellbeing initiatives and company funded social events.

Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband. Our Vision - Connected Communities. Our Values - Own it, Find the Right Way, Work Together, Win Together.

Seniority level: Entry level

Employment type: Full-time

Job function: Engineering and Information Technology

Industry: Telecommunications