Fibre Field Engineer: Installations & Customer Service
Fibre Field Engineer: Installations & Customer Service

Fibre Field Engineer: Installations & Customer Service

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Install and troubleshoot fibre-optic networks while delivering top-notch customer service.
  • Company: Leading broadband provider in the UK with a focus on innovation.
  • Benefits: Generous pension, health cash plan, and flexible working options.
  • Why this job: Join a growing team and make a difference in the world of connectivity.
  • Qualifications: Telecoms installation experience and a full driving licence required.
  • Other info: Exciting opportunities for career growth in a dynamic environment.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading broadband provider in the UK is seeking a Field Engineer to support the expansion of their fibre-optic network. The role involves delivering work programmes on time, troubleshooting installations, and providing excellent customer service.

Ideal candidates will have:

  • Telecoms installation experience
  • A full driving licence

This position offers generous benefits including an employer-matched pension, health cash plan, and flexible working arrangements.

Fibre Field Engineer: Installations & Customer Service employer: Gigaclear plc

As a leading broadband provider in the UK, we pride ourselves on fostering a dynamic work culture that values innovation and customer satisfaction. Our employees enjoy generous benefits such as an employer-matched pension, health cash plan, and flexible working arrangements, all while contributing to the exciting expansion of our fibre-optic network. We are committed to employee growth, offering training and development opportunities that empower our team to excel in their roles and advance their careers.
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Contact Detail:

Gigaclear plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Fibre Field Engineer: Installations & Customer Service

✨Tip Number 1

Network like a pro! Reach out to your contacts in the telecoms industry and let them know you're on the hunt for a Fibre Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your telecoms installation experience. Bring along examples of your work or any relevant certifications to back up your claims.

✨Tip Number 3

Prepare for the interview! Research the company and their fibre-optic network expansion plans. Be ready to discuss how your experience aligns with their goals and how you can contribute to delivering excellent customer service.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for the Fibre Field Engineer position. Plus, you'll be one step closer to landing that dream job with all the benefits we offer!

We think you need these skills to ace Fibre Field Engineer: Installations & Customer Service

Telecoms Installation Experience
Troubleshooting Skills
Customer Service Skills
Time Management
Driving Licence
Fibre-Optic Network Knowledge
Problem-Solving Skills
Communication Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your telecoms installation experience and any relevant skills. We want to see how your background fits with the role of a Fibre Field Engineer, so don’t be shy about showcasing your expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our fibre-optic network expansion. Keep it friendly and professional – we love a personal touch!

Show Off Your Customer Service Skills: Since this role involves providing excellent customer service, make sure to include examples of how you've gone above and beyond for customers in the past. We value candidates who can connect with clients and solve their issues effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly from our site!

How to prepare for a job interview at Gigaclear plc

✨Know Your Tech

Brush up on your telecoms installation knowledge. Be ready to discuss specific technologies and tools you've used in previous roles. This shows you’re not just familiar with the basics but can also handle the nitty-gritty of fibre-optic installations.

✨Customer Service Focus

Prepare examples of how you've provided excellent customer service in past positions. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to keep customers happy, which is key for this role.

✨Time Management Skills

Since delivering work programmes on time is crucial, be ready to talk about how you manage your time effectively. Share specific strategies or tools you use to stay organised and ensure deadlines are met without compromising quality.

✨Driving Licence Ready

Make sure you have your driving licence details handy. The role requires a full driving licence, so be prepared to discuss your driving experience and how it relates to your ability to travel for installations and customer visits.

Fibre Field Engineer: Installations & Customer Service
Gigaclear plc

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