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For Companies At a Glance
- Tasks: Manage customer accounts, minimise debt, and communicate effectively with clients.
- Company: Exciting and growing business focused on making a real impact.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and help shape financial success for our customers.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Fast-paced environment with plenty of room for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are always on the lookout for talented individuals who want to make a real impact on our mission by joining this growing and exciting business.
Purpose of the job
As the Credit Controller you will play a key role in ensuring that we minimise customer debt and reduce any bad debt. You will communicate regularly with our customers by telephone, email and in writing, responding to their queries in accordance with our Terms & Conditions, both for business and residential customers.
Key Accountability & Responsibilities
- Proactively follow up on overdue accounts via telephone and email.
- Process card payments.
- Maintain accurate records of communication.
- Request write-offs and refunds as required.
- Agree and maintain.
Credit Controller employer: Gigaclear plc
Contact Detail:
Gigaclear plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll be chatting with customers regularly. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our exciting business and making an impact.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that align with our mission to minimise customer debt. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for us. Keep it concise but engaging!
Showcase Your Communication Skills: Since you'll be communicating with customers regularly, it's essential to demonstrate your communication skills in your application. Use clear and professional language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gigaclear plc
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control metrics and how they impact the business. Be ready to discuss how you've managed overdue accounts in the past and any strategies you've used to minimise bad debt.
✨Communication is Key
Since you'll be communicating with customers regularly, practice articulating your thoughts clearly and confidently. Prepare examples of how you've handled difficult conversations or resolved customer queries effectively. This will show that you can maintain professionalism under pressure.
✨Familiarise Yourself with Terms & Conditions
Understanding the company's Terms & Conditions is crucial for a Credit Controller. Before the interview, review these documents if available, and think about how they apply to customer interactions. This knowledge will demonstrate your attention to detail and commitment to compliance.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific instances where you've successfully resolved issues related to overdue accounts or payment disputes. Highlight your analytical skills and how you approach problem-solving, as this is essential for minimising customer debt and maintaining accurate records.