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For Companies At a Glance
- Tasks: Manage customer accounts, minimise debt, and communicate effectively with clients.
- Company: Exciting and growing business focused on making a real impact.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and help shape financial success for our customers.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Fast-paced environment with plenty of room for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are always on the lookout for talented individuals who want to make a real impact on our mission by joining this growing and exciting business.
Purpose of the job
As the Credit Controller you will play a key role in ensuring that we minimise customer debt and reduce any bad debt. You will communicate regularly with our customers by telephone, email and in writing, responding to their queries in accordance with our Terms & Conditions, both for business and residential customers.
Key Accountability & Responsibilities
- Proactively follow up on overdue accounts via telephone and email.
- Process card payments.
- Maintain accurate records of communication.
- Request write‑offs and refunds as required.
- Agree and maintain.
Credit Controller in Abingdon employer: Gigaclear plc
Contact Detail:
Gigaclear plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Abingdon
✨Tip Number 1
Make sure you research the company before your interview. Knowing their mission and values will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll be talking to customers regularly. Try role-playing with a friend to get comfortable with handling queries and discussing payment plans.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out more about how you can contribute to minimising customer debt effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining our exciting business.
We think you need these skills to ace Credit Controller in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that align with our mission to minimise customer debt. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for us. Keep it concise but engaging!
Showcase Your Communication Skills: As a Credit Controller, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or examples of past interactions with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gigaclear plc
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of credit control metrics and how they impact the business. Be ready to discuss how you've managed overdue accounts in the past and any strategies you've used to minimise bad debt.
✨Communication is Key
Since you'll be communicating with customers via phone and email, practice articulating your thoughts clearly and professionally. Prepare examples of how you've handled difficult conversations or resolved customer queries effectively. This will show that you can maintain strong relationships while managing debt.
✨Familiarise Yourself with Terms & Conditions
Understanding the company's Terms & Conditions is crucial for a Credit Controller. Before the interview, review these documents if available, and think about how they apply to customer interactions. Being knowledgeable will demonstrate your commitment and readiness for the role.
✨Show Your Organisational Skills
In this role, maintaining accurate records is essential. Be prepared to discuss your methods for staying organised and managing multiple accounts. You might even want to bring examples of how you've successfully tracked communications or processed payments in previous roles.
