At a Glance
- Tasks: Provide support for escalations and client infrastructure, including M365 and networking.
- Company: Join a growing MSP client based in the Henley area with a focus on team collaboration.
- Benefits: Enjoy 25 days holiday, bonus opportunities, and skills improvement training.
- Other info: Hybrid working model available for this permanent position.
- Why this job: This role offers a clear path to transition into management or engineering leadership.
- Qualifications: Microsoft certifications and experience in an MSP environment are highly desirable.
The predicted salary is between 35000 - 45000 £ per year.
We are currently recruiting for a growing MSP client of ours based in the Henley area for a 2nd & 3rd Line Engineer - permanent. Hybrid working. For more information please apply asap.
Duties (not limited to):
- Support to team (Escalations)
- Project work (Design and Deployment)
- Actively help to improve internal systems (HaloPSA, CIPP, Other)
- Support of client infrastructure (M365/Networking etc)
Hard Skills:
- Microsoft Certified (desirable): Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, Cybersecurity qualifications such as ISC2 or ComptiaSecurity+
- Windows Server advantageous
- PowerShell scripting (M365, PC)
- Networking equipment (all protocols incl VLAN). Unifi equipment ideal
Soft Skills:
- Work under pressure as an individual and with your team
- Customer facing and excellent communication (non-technical)
- Have worked in MSP environment
Package:
- 25 Days Holiday
- Bonus/other incentive opportunities available
- Skills improvement/Training and exams
- Pension contributions
- Transition to Team leader role
- Either move into: Management (Service Delivery Manager > IT Manager) or Engineering (Product Speciality > Head of Engineering)
Gigabit Group Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Gigabit Group Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
2nd and 3rd Line IT Engineer (MSP) employer: Gigabit Group
Gigabit Group Ltd is committed to equal opportunity and diversity, offering a supportive environment. Located in Henley, they provide excellent training opportunities and a clear career progression path. The team focuses on improving internal systems and client infrastructure.
